I have an issue with speed dials on Yealink phones.
Endpoint Manager adds ‘**’ in the “Extension” field (the rightmost column if you check Yealink’s web interface) of to every DSS Keys. It’s fine for BLFs, but it creates a problem for speed dials.
What it does is that once the call is dialed using a speeddial, the phone dials ** after a few seconds. For most call, it doesn’t create any problem, as the “" is dialed during ring time, but for calls answered rapidly by an IVR, the "” in caught by the IVR.
To fix the problem, the “**” should only be added to DSS Keys configured as BLFs, but Endpoint manager adds it to every key, regardless of the type.
As anyone ever encountered this situation ?