Hello,
I was asked by a user today on if they perform a blind transfer, and realize after the call “leaves”, that they typed in the wrong extension, or perhaps suddenly remembered that the person is not at the desk, the user would like to yank the call back, and send it a different direction.
Queues are not used in our company. We do use FollowMe.
I see that http://issues.freepbx.org/browse/FREEPBX-12701 is in the works, but with the use of OR in the description, I am confused, and seek clarification. Because all of my users have voicemail, the call better ring at the destination, and if no one picks it up, the call should fall into voicemail.
The 12701 issue is also Target 15 release, meaning some time [months] as we are not early adopters of anything.
Any ideas out there on how to yank back the call?
Thanks,
Christian