Wrong extension display name

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1

PBX Version:14.0.16.11
PBX Distro:12.7.8-2107-3.sng7
Asterisk Version:13.38.2

when the extension is called, it displays old previous display name even after deleting and re-adding the extension. Also, deleted the extension from the user manager.

where is the system getting old display name and how do I fix it?

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