I performed a restore from a version 16 server to a new version 17(Migration from 16 to 17). After the restore process was completed, I got this message.
Tried a reboot and still the same error. Any suggestions for a fix?
I think I figured this one out. It seems that there was some type of garbage in User Manager on the original version 16 PBX. Once I went in and cleaned everything out then did another backup and restore on the new version 17 PBX, everything went fine.
Only downside was that I had to setup our administrators accounts again once I did the restore.
I get this same error every single time I do a restore. it’s frustrating.
Do you use EPM commercial module? I’ve a similar problem restoring from 15 to 17 but problem seems to be related EPM module. I’ve seen that a similar problem appears (to me) only if i work with pjsip extensions (no problems at all with sip extensions).
Yes, I do use the EPM module. I wasn’t able to check to see if it was a part of the issue or not. It has only happened once.
File a bug report here - https://github.com/FreePBX/issue-tracker/issues - or maybe @kgupta has already seen this issue.
yes please file a bug in github and if your backup file can reproduce this issue every time and you do not mind sharing with me then please share to [email protected] so we can try to reproduce the issue in-house to debug further.
Thanks