Where is the template in EPM for the new Sangoma P370?

[Charles_Darwin]

I cannot find the template for the new Sangoma P370 in EPM. This is a (updated) freePBX 16 machine. Where is it? Where do I get it? The default-digium template doesnt have it.

[ozarktech (Doug Kuhns)]

Shows up in mine on Freepbx 15. Under EPM, Sangoma, D&P Series Phones, digium_default template, Models, and click on P370 to enable it.
Did you run fwconsole ma upgradeall ?

[Charles_Darwin]

Mine looks like this

Yes I did fwconsole ma upgradeall. Any other source where I get the newest template?

[lgaetz (Lorne Gaetz)]

What ver of EPM? It should be there.

[Charles_Darwin]

Is this not the newest version? Maybe I once bought EPM on this machine…cannot remember…is there a lock somewhere? Thanks!

EDIT: FreePBX 16.0.21.8

[lgaetz (Lorne Gaetz)]

This is an issue with EPM, I’ve escalated to Engineering.

[jpedalino]

Same issue in EPM 15.0.50.1 (P370 not showing up)

[kgupta (Kapil Gupta)]

Is DPMA enabled in the EPM ? Please refer to EPM-DPMA for Digium Phones - PBX GUI - Documentation

Regards
Kapil

[lgaetz (Lorne Gaetz)]

D’oh! Confirmed, I see it now. When I enabled DPMA in EPM Global Settings you must click ‘Save Global’ after waiting for DPMA to install. Once DPMA module is installed and enabled in global settings, the D80 and P370 show up as models in the template.

Thanks @kgupta

[Charles_Darwin]

I tried to enable DPMA in EPM, but it crashed with a message regarding the Digium phones config module, which isn’t available in freePBX 16.

EDIT:

Checking FreePBX digium phone module status...
Done.

{"error":{"type":"Whoops\\Exception\\ErrorException","message":"file_put_contents(\/etc\/asterisk\/res_digium_phone_general.conf): failed to open stream: Permission denied","file":"\/var\/www\/html\/admin\/modules\/endpoint\/DpmaModel.class.php","line":264}}

Ok…that’s now a different error…I fooled around with digium config files
I will look at it tomorrow…thanks!

EDIT: I had to do a fwconsole chown…all is good now, thanks @lgaetz and @kgupta

[jpedalino]

Worked for me after turning on DPMA. Thanks @kgupta

[lgaetz (Lorne Gaetz)]

@Charles_Darwin

Permission denied

Permission errors are usually fixed with

fwconsole chown

[Charles_Darwin]

I was able to test the P370, thanks. Audio is good, touch screen sensitive and reliable…pretty much a Digium D80 2.0. Didn’t have enough time to set everything up.
I was not able to use the contact manager, but this might be my fault of not understanding the concept. Is the P370 still using the DPMA apps? Why do I have to activate the phone apps? Is it a mixture of both? I didn’t find a short manual of how to set up this new phone with freePBX.

[lgaetz (Lorne Gaetz)]

All P phones only use DPMA apps, but they still use PBX resources provided by the Phone Apps module and the same Apache ports.

[Charles_Darwin]

Just realized I had the same problem with the D80 half a year ago and @kgupta told me the same thing “enable DPMA”! I am getting old & grey…just like my avatar

D80 EPM Phone Apps Working

I agree…if one wants to use Sangoma D-series phones in a local network, it shouldn’t be necessary to open a port of the local pbx (portforwarding router) to the www. By the way, I just updated all modules on my freePBX 15 system. Why does the EPM (15.0.41.49) show no template for the D80? [where_is_D80] If the solution would be to upgrade to freePBX 16…my second question is…how do I upgrade, when I receive errors?