When users dial country codes + instead of 00

[robertkwild (robert wild)]

hi all,

in my dial pattern i have X. which works for extensions/local numbers/country codes if they put a 00 infront of the number ie 001xxxxxxx

if they do put a + infront of the number what should i put in dial patterns for it to work

[+]X.
.X.

thanks,
rob

[lgaetz (Lorne Gaetz)]

You will want a separate pattern of

+X.

[david55]

If you wanted a pattern that matched both you would need to use

[+0-9].

However, I’d really expect you to canonicalise the number as early as possible.

[sorvani (Jared Busch)]

The separate pattern as mentioned by @lgaetz should actually be a + in the prefix and leave the X. in the match. in order to canonicalise the number as mentioned by @david55.

Basically your outbound routes should be designed to get all of your numbers into a single standardized format before it is passed to the trunk(s).

[robertkwild (robert wild)]

so instead of two lines, i can do it all on one line ie

prefix=+
mtach pattern=X.

as atm i have two match patterns
+X.
X.