When user call to IVR cancels, Freepbx cannot detect the end signal and kept ringing

General Help
1

Hi all,
when user call to IVR cancels, Freepbx cannot detect the end signal and kept ringing

I am using TDM410P Card as my analog card, with FReePBX 2.4

Anyone experience this before please enlighten me,

Thanks in advanced

2

This is not a FreePBX issue. It is the setup of your analog card.

Check your CPE disconnect setting in ZAP/DAHDI config.

3

Hi SkyKingOH,

Please enlighten me what is CPE Disconnect Setting??I am a newbie to FreePBX

Jeremy

4

As I said this is not a FreePBX issue. You need to read the documentation for DAHDI or Zap and your FXO card and configure it properly.

Your FreePBX is way out of date so I can only assume you are running ancient Asterisk with Zaptel drivers.

You told us nothing about your system and configuration, clearly can’t help without that.