Hello friends!
Sorry for the silly question, this question came to me due to a specific scenario I encountered with a client.
This client will use Asterisk/FreePBX as a solution for its Call Center, but will keep its Legacy PBX with the company’s internal extensions. And there is only one telephone trunk, E1 - R2 signaling.
Which will be used by both systems!
For this, we will use a device called KHOMP EBS MODULAR - SPX - 60 E1, which will receive the trunk from the carrier and will be connected to the FreePBX, at the same time that it connects to the PBX physically - it basically sits “in the middle” of the platforms, and for this it has two E1 cards, one where the carrier enters and one where it sends to the legacy PBX.
The connection with FreePBX is made via network, where this device has its own channel driver developed by the company, which is already installed on my server.
Anyway! Since it has its own channel driver, I won’t be able to configure some things via the interface, I’ll need to edit the .conf (custom) files directly.
However, I don’t have much experience writing some things like IVR/Time Conditions, but I can configure them via the interface.
When I configure these things via the Interface, is a configuration file generated?
Could I copy them and “plant” them along with the khomp settings to make everything perfect regarding receiving calls?
Thanks in advance for your help!