Weird FAXPro problem (I think...)

Ok - Did a Backup and Restore on a 10.13 machine - everything worked fine except all the FAX recipient’s under User Manager stopped getting their FAXes E-Mailed to them - they were still received, but not mailed.

This is similar to a problem I had a long time ago with a buggy FAXPro - after not getting anywhere with the 10.13 box, I figured what the heck and upgraded it to Sangoma 7 - but I am still having the same problem.

Most current version of the module on both loads.

What is weird is if I do a legacy Detect and Receive with an E-Mail in the legacy box, it works - it is just not reading the exact same line out of User Management and sending - Here:

FAX Recipient:
– Executing [[email protected]:1] GotoIf(“SIP/BluIP-In-00000000”, “0?failed”) in new stack
– Executing [[email protected]:2] Set(“SIP/BluIP-In-00000000”, “DELETE_AFTER_SEND=false”) in new stack
– Executing [[email protected]:3] GotoIf(“SIP/BluIP-In-00000000”, “0?noemail”) in new stack
– Executing [[email protected]:4] System(“SIP/BluIP-In-00000000”, “/var/lib/asterisk/bin/fax2mail.php --remotestationid “unknown” --user “66” --dest “5055032747” --callerid “IkhSRjo1MDUzNDMwNjUwIiA8NTA1MzQzMDY1MD4=” --file /var/spool/asterisk/fax/1522378040.0.tif --delete “false””) in new stack
– Executing [[email protected]:5] ExecIf(“SIP/BluIP-In-00000000”, “1?system(/var/lib/asterisk/bin/faxpro_helper.php --action=“receive” --user=“66” --dest=“5055032747” --callerid=“IkhSRjo1MDUzNDMwNjUwIiA8NTA1MzQzMDY1MD4=” --file=”/var/spool/asterisk/fax/1522378040.0.tif" --direction=“in” --status=“OK”)") in new stack

Legacy FAX Mode:
– Executing [[email protected]:1] GotoIf(“SIP/BluIP-In-00000001”, “0?failed”) in new stack
– Executing [[email protected]:2] Set(“SIP/BluIP-In-00000001”, “DELETE_AFTER_SEND=false”) in new stack
– Executing [[email protected]:3] GotoIf(“SIP/BluIP-In-00000001”, “1?noemail”) in new stack
– Goto (ext-fax,h,7)
– Executing [[email protected]:7] NoOp(“SIP/BluIP-In-00000001”, “ERROR: No Email Address to send FAX: status: [SUCCESS], From: [“HRF:5053430650” <5053430650>], trying system fax destination”) in new stack
– Executing [[email protected]:8] ExecIf(“SIP/BluIP-In-00000001”, “0?system(/var/lib/asteris/bin/faxpro_helper.php --action=“receive” --user=”" --dest=“5055032747” --callerid=“IkhSRjo1MDUzNDMwNjUwIiA8NTA1MzQzMDY1MD4=” --file="/var/spool/asterisk/fax/1522378382.7.tif" --direction=“in” --status=“OK”)") in new stack
– Executing [[email protected]:9] GotoIf(“SIP/BluIP-In-00000001”, “0?delfax”) in new stack
– Executing [[email protected]:10] System(“SIP/BluIP-In-00000001”, “/var/lib/asterisk/bin/fax2mail.php --remotestationid “unknown” --sendto "[email protected]” --dest “5055032747” --callerid “IkhSRjo1MDUzNDMwNjUwIiA8NTA1MzQzMDY1MD4=” --file /var/spool/asterisk/fax/1522378382.7.tif --delete “false”") in new stack

And it sends! Has anyone else seen this? I have tried deleting and recreating the user when it was still a 10 box - Just tried on the 7 box - Same Thing.

Just looking through the logs above - fax2email.php is never getting called when it is to FAX Recipient - only when in Legacy.

Ok - after wasting tons of time on this, the solution I found was a clean load of Sangoma 7 and then a restore of the backup minus the /var/www/html directory, a fwconsole ma upgradeall and then a restart.

So something carried over in the html directory that should not have.

Greg

If you can reproduce this issue, then file a bug report: issues.freepbx.org

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