WEBRTC module install

Trying to install WebRTC module and getting the following messages

Unsupported Version of Asterisk, You need at least 11.11 you have 11.7.0.

Cannot understand why the module installation would say the current asterisk is 11.7 when a “core show version” shows asterisk version as 13.9.1

Current install is:
PBX Firmware: 6.12.65-30
PBX Service Pack:
Asterisk 13.9.1
FreePBX 13.0.120

All modules are fully updated

Because FreePBX thinks you have Asterisk 11.7. You might have forcefully set this in Advanced Settings. Or you really are running Asterisk 11.7

Not sure where in advanced settings to force the version.
I just ran the update on the system and 100% sure we are running 13.9.1

run asterisk -rvvvvv

and then paste the complete output here

Asterisk 13.9.1, Copyright © 1999 - 2014, Digium, Inc. and others.
Created by Mark Spencer [email protected]
Asterisk comes with ABSOLUTELY NO WARRANTY; type ‘core show warranty’ for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type ‘core show license’ for details.

Connected to Asterisk 13.9.1 currently running on srvcpblpbx (pid = 2390)

Ok. Did you run:

fwconsole reload

Then try to install Webrtc?

already did a fwconsole… even rebooted the entire system…

Then you have “Force Asterisk Version” set in Advanced Settings to 11.7

Is that a hidden setting?

It’s readonly not hidden and the value needs to be cleared not set.

Did a display readonly setting in advanced settings… and sure enough the setting was at 11.7
Successfully installed webRTC
thank you

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