I am new to FreePBX. We have some extension that are having issues dialing out. I look at the CDR logs and I am seeing restricted route. They were find yesterday, but today they are having issues. There has been not changes to the system or outbound route. There was a issue with one extension the other day they were on the call for over 7 minutes and then the call ended. When I looked at the CDR report it said restricted route.
CDR is not telling you everything, we need a call trace:
https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs-PartII
Hi Lorne,
Here is some of the out put from it. There is not restriction on the extension.
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:1] Set(“SIP/4212-000072c8”, “TOUCH_MONITOR=1574189727.51614”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:17] Set(“SIP/4212-000072c8”, “__CALLFILENAME=out-514XXXXXXX-4212-20191119-135527-1574189727.51614”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:18] MixMonitor(“SIP/4212-000072c8”, “2019/11/19/out-514XXXXXXX-4212-20191119-135527-1574189727.51614.wav,abi(LOCAL_MIXMON_ID),”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:22] Set(“SIP/4212-000072c8”, “CDR(recordingfile)=out-514XXXXXXX-4212-20191119-135527-1574189727.51614.wav”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:28] VERBOSE[7066][C-00002a9d] res_agi.c: sangomacrm.agi: LINKEDID: 1574189727.51614
/var/log/asterisk/full:[2019-11-19 13:55:40] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@crm-hangup:4] NoOp(“SIP/4212-000072c8”, “MASTER CHANNEL: 1574189727.51614 = 1574189727.51614”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:40] VERBOSE[7066][C-00002a9d] res_agi.c: sangomacrm.agi: LINKEDID: 1574189727.51614
[root@CRM-PBX-01 ~]# grep C-00002a9d /var/log/asterisk/full*
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[12160][C-00002a9d] netsock2.c: Using SIP RTP TOS bits 184
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[12160][C-00002a9d] netsock2.c: Using SIP RTP CoS mark 5
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [514XXXXXXX@from-internal:1] Macro(“SIP/4212-000072c8”, “user-callerid,LIMIT”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:1] Set(“SIP/4212-000072c8”, “TOUCH_MONITOR=1574189727.51614”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:2] Set(“SIP/4212-000072c8”, “AMPUSER=4212”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:3] GotoIf(“SIP/4212-000072c8”, “0?report”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:4] ExecIf(“SIP/4212-000072c8”, “1?Set(REALCALLERIDNUM=4212)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:5] Set(“SIP/4212-000072c8”, “AMPUSER=4212”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:6] GotoIf(“SIP/4212-000072c8”, “0?limit”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:7] Set(“SIP/4212-000072c8”, “AMPUSERCIDNAME=(Nis 3) Rick Martel”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:8] ExecIf(“SIP/4212-000072c8”, “0?Set(__CIDMASQUERADING=TRUE)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:9] GotoIf(“SIP/4212-000072c8”, “0?report”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:10] Set(“SIP/4212-000072c8”, “AMPUSERCID=4212”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:11] Set(“SIP/4212-000072c8”, “__DIAL_OPTIONS=HhTtr”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:12] Set(“SIP/4212-000072c8”, “CALLERID(all)=”(Nis 3) Rick Martel" <4212>") in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:13] ExecIf(“SIP/4212-000072c8”, “0?Set(CALLERID(all)=)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:14] GotoIf(“SIP/4212-000072c8”, “0?limit”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:15] ExecIf(“SIP/4212-000072c8”, “1?Set(GROUP(concurrency_limit)=4212)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:16] ExecIf(“SIP/4212-000072c8”, “0?Set(CHANNEL(language)=)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:17] NoOp(“SIP/4212-000072c8”, “Macro Depth is 1”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:18] GotoIf(“SIP/4212-000072c8”, “1?report2:macroerror”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx_builtins.c: Goto (macro-user-callerid,s,19)
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:19] GotoIf(“SIP/4212-000072c8”, “1?continue”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx_builtins.c: Goto (macro-user-callerid,s,38)
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:38] Set(“SIP/4212-000072c8”, “CALLERID(number)=4212”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:39] Set(“SIP/4212-000072c8”, “CALLERID(name)=(Nis 3) Rick Martel”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:40] GotoIf(“SIP/4212-000072c8”, “0?cnum”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:41] Set(“SIP/4212-000072c8”, “CDR(cnam)=(Nis 3) Rick Martel”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:42] Set(“SIP/4212-000072c8”, “CDR(cnum)=4212”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:43] Set(“SIP/4212-000072c8”, “CHANNEL(language)=en”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:44] ExecIf(“SIP/4212-000072c8”, “0?Set(CALLERID(name)=)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-user-callerid:45] GosubIf(“SIP/4212-000072c8”, “0?app-check-classofservce,s,1()”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [514XXXXXXX@from-internal:2] Set(“SIP/4212-000072c8”, “ROUTEUSER=4212”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [514XXXXXXX@from-internal:3] Set(“SIP/4212-000072c8”, “ROUTEUSER=4212”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [514XXXXXXX@from-internal:4] GotoIf(“SIP/4212-000072c8”, “1?notblind”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx_builtins.c: Goto (from-internal,514XXXXXXX,7)
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [514XXXXXXX@from-internal:7] GotoIf(“SIP/4212-000072c8”, “1?restrictedroute-7fda00d020cb769ef766c14337c3e375,514XXXXXXX,2:outbound-allroutes,514XXXXXXX,2”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx_builtins.c: Goto (restrictedroute-7fda00d020cb769ef766c14337c3e375,514XXXXXXX,2)
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [514XXXXXXX@restrictedroute-7fda00d020cb769ef766c14337c3e375:2] Gosub(“SIP/4212-000072c8”, “sub-record-check,s,1(out,514XXXXXXX,dontcare)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:1] GotoIf(“SIP/4212-000072c8”, “0?initialized”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:2] Set(“SIP/4212-000072c8”, “__REC_STATUS=INITIALIZED”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:3] Set(“SIP/4212-000072c8”, “NOW=1574189727”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:4] Set(“SIP/4212-000072c8”, “__DAY=19”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:5] Set(“SIP/4212-000072c8”, “__MONTH=11”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:6] Set(“SIP/4212-000072c8”, “__YEAR=2019”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:7] Set(“SIP/4212-000072c8”, “__TIMESTR=20191119-135527”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:8] Set(“SIP/4212-000072c8”, “__FROMEXTEN=4212”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:9] Set(“SIP/4212-000072c8”, “__MON_FMT=wav”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:10] NoOp(“SIP/4212-000072c8”, “Recordings initialized”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:11] ExecIf(“SIP/4212-000072c8”, “0?Set(ARG3=dontcare)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:12] Set(“SIP/4212-000072c8”, “REC_POLICY_MODE_SAVE=”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:13] ExecIf(“SIP/4212-000072c8”, “0?Set(REC_STATUS=NO)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:14] GotoIf(“SIP/4212-000072c8”, “3?checkaction”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx_builtins.c: Goto (sub-record-check,s,17)
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@sub-record-check:17] GotoIf(“SIP/4212-000072c8”, “1?sub-record-check,out,1”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx_builtins.c: Goto (sub-record-check,out,1)
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [out@sub-record-check:1] NoOp(“SIP/4212-000072c8”, “Outbound Recording Check from 4212 to 514XXXXXXX”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [out@sub-record-check:2] Set(“SIP/4212-000072c8”, “RECMODE=yes”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [out@sub-record-check:3] ExecIf(“SIP/4212-000072c8”, “0?Goto(routewins)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [out@sub-record-check:4] ExecIf(“SIP/4212-000072c8”, “0?Goto(routewins)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [out@sub-record-check:5] Gosub(“SIP/4212-000072c8”, “recordcheck,1(yes,out,514XXXXXXX)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:1] NoOp(“SIP/4212-000072c8”, “Starting recording check against yes”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:2] Goto(“SIP/4212-000072c8”, “yes”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx_builtins.c: Goto (sub-record-check,recordcheck,9)
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:9] ExecIf(“SIP/4212-000072c8”, “0?Return()”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:10] Set(“SIP/4212-000072c8”, “__REC_POLICY_MODE=YES”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:11] Goto(“SIP/4212-000072c8”, “startrec”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx_builtins.c: Goto (sub-record-check,recordcheck,16)
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:16] NoOp(“SIP/4212-000072c8”, “Starting recording: out, 514XXXXXXX”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:17] Set(“SIP/4212-000072c8”, “__CALLFILENAME=out-514XXXXXXX-4212-20191119-135527-1574189727.51614”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:18] MixMonitor(“SIP/4212-000072c8”, “2019/11/19/out-514XXXXXXX-4212-20191119-135527-1574189727.51614.wav,abi(LOCAL_MIXMON_ID),”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:19] Set(“SIP/4212-000072c8”, “__MIXMON_ID=0x7fd0a40318f0”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7067][C-00002a9d] app_mixmonitor.c: Begin MixMonitor Recording SIP/4212-000072c8
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:20] Set(“SIP/4212-000072c8”, “__RECORD_ID=SIP/4212-000072c8”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:21] Set(“SIP/4212-000072c8”, “__REC_STATUS=RECORDING”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:22] Set(“SIP/4212-000072c8”, “CDR(recordingfile)=out-514XXXXXXX-4212-20191119-135527-1574189727.51614.wav”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [recordcheck@sub-record-check:23] Return(“SIP/4212-000072c8”, “”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [out@sub-record-check:6] Return(“SIP/4212-000072c8”, “”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [514XXXXXXX@restrictedroute-7fda00d020cb769ef766c14337c3e375:3] ExecIf(“SIP/4212-000072c8”, “0 ?Set(CDR(accountcode)=)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [514XXXXXXX@restrictedroute-7fda00d020cb769ef766c14337c3e375:4] Set(“SIP/4212-000072c8”, “MOHCLASS=default”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [514XXXXXXX@restrictedroute-7fda00d020cb769ef766c14337c3e375:5] Set(“SIP/4212-000072c8”, “_NODEST=”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [514XXXXXXX@restrictedroute-7fda00d020cb769ef766c14337c3e375:6] Macro(“SIP/4212-000072c8”, “dialout-trunk,6,514XXXXXXX,off”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-dialout-trunk:1] Set(“SIP/4212-000072c8”, “DIAL_TRUNK=6”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-dialout-trunk:2] ExecIf(“SIP/4212-000072c8”, “0?Set(DIAL_OPTIONS=Hhtr)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-dialout-trunk:3] GosubIf(“SIP/4212-000072c8”, “0?sub-pincheck,s,1()”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-dialout-trunk:4] ExecIf(“SIP/4212-000072c8”, “0?Set(CALLERID(num)=4212)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-dialout-trunk:5] GotoIf(“SIP/4212-000072c8”, “0?disabletrunk,1”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-dialout-trunk:6] Set(“SIP/4212-000072c8”, “DIAL_NUMBER=514XXXXXXX”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-dialout-trunk:7] Set(“SIP/4212-000072c8”, “DIAL_TRUNK_OPTIONS=HhTtr”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-dialout-trunk:8] Set(“SIP/4212-000072c8”, “OUTBOUND_GROUP=OUT_6”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-dialout-trunk:9] Set(“SIP/4212-000072c8”, “DIAL_TRUNK_OPTIONS=T”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-dialout-trunk:10] GotoIf(“SIP/4212-000072c8”, “0?nomax”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-dialout-trunk:11] GotoIf(“SIP/4212-000072c8”, “0?chanfull”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-dialout-trunk:12] GotoIf(“SIP/4212-000072c8”, “0?skipoutcid”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-dialout-trunk:13] Macro(“SIP/4212-000072c8”, “outbound-callerid,6”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-outbound-callerid:1] NoOp(“SIP/4212-000072c8”, “4212”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-outbound-callerid:2] NoOp(“SIP/4212-000072c8”, “”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-outbound-callerid:3] NoOp(“SIP/4212-000072c8”, “off”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-outbound-callerid:4] ExecIf(“SIP/4212-000072c8”, “0?Set(CALLERPRES(name-pres)=)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-outbound-callerid:5] ExecIf(“SIP/4212-000072c8”, “0?Set(CALLERPRES(num-pres)=)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-outbound-callerid:6] ExecIf(“SIP/4212-000072c8”, “0?Set(REALCALLERIDNUM=4212)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-outbound-callerid:7] ExecIf(“SIP/4212-000072c8”, “0?Set(AMPUSER=4212)”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx.c: Executing [s@macro-outbound-callerid:8] GotoIf(“SIP/4212-000072c8”, “1?normcid”) in new stack
/var/log/asterisk/full:[2019-11-19 13:55:27] VERBOSE[7066][C-00002a9d] pbx_builtins.c: Goto (macro-outbound-callerid,s,12)
There is a feature called “Restricted Route” that limits outbound calling on your outbound routes. Have you looked in there? It appears that you are also using the CRM module, which appears to be directing your calls to said restricted route, but I doubt that’s an issue.
What other commercial modules are you using? Specifically, are you using the Class of Service module?
The seven minute thing is something else altogether.
Where would I look for the Restricted Route. Yes, we are using Class of Service module. We have to limit the time of day for legal reasons. I have not made any changes to the Class of service other then added and removing extension.
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