Voicemail suddenly has to be configured each time dialing in

Distro Discussion & Help
1

Hello!

My home PBX system is running the most actual version of FreePBX Distro.

Yesterday, I dialed into my voicemail account (*97) and suprisingly got presented the installation dialog “welcome to voicemail system, please select your PIN” (ok - it was in german on my system). A bit wondering, I assumed, that there were new features or so, and entered my PIN again. But: when dialing my vm again - I get the same dialog. Now, each time when I am dialing to my voicemail, I am welcomed by the system and have to enter a new password. That never happened before. The VM-System on my PBX is on use since many years and I didn’t change anything the last weeks.

Oh - it happens on other extensions to. Funnily not on all other extensions. I couldn’t figuere it out why.

Can you help me please?

Greetings from Germany!
Andy

2

Your voicemail pin matches your extension number. To fix, you need to change the vm pin or disable the check as described here:

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3

Wow…

I just can say: thank you!

Did a search on google and on the forums here - but didn’t find it.

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