Voicemail prompts after message long delay

I am new to FreePBX but am willing to learn. I have tried to resolve this issue but can not find any answers. I am hoping it is something easy.
I have a virtual extension setup as a general voicemail box. I can call into it and retrieve messages successfully. The issue is with the prompts. If I record a personal unavailable message, it plays fine but when it is over there is almost a minute of nothing before the beep. If I press #, I can force the beep but that does not help me.
Then, when I call in to retrieve the message, the prompts are fine and I select new message. After the message plays, again there is over a minute of nothing before the prompts kick in with ‘push 3 for advanced options…’.

What am I missing? I am not using Follow me or VmX.

Here are some log entries that show the recording is only 14 seconds. However, the playback is 1:47 seconds.

31349 [2021-10-19 21:39:04] VERBOSE[27792][C-0000001c] file.c: <PJSIP/200-0000001c> Playing ‘/var/spool/asterisk/voicemail/default/7000/unavail.slin’ (language ‘en’)
31350 [2021-10-19 21:40:09] VERBOSE[27792][C-0000001c] file.c: <PJSIP/200-0000001c> Playing ‘beep.ulaw’ (language ‘en’)
31351 [2021-10-19 21:40:09] VERBOSE[27792][C-0000001c] app_voicemail.c: Recording the message
31352 [2021-10-19 21:40:09] VERBOSE[27792][C-0000001c] app.c: x=0, open writing: /var/spool/asterisk/voicemail/default/7000/tmp/2Mo3kw format: wav, 0x7fb3880997f0
31353 [2021-10-19 21:40:23] VERBOSE[27792][C-0000001c] app.c: User ended message by pressing #
31354 [2021-10-19 21:40:23] VERBOSE[27792][C-0000001c] file.c: <PJSIP/200-0000001c> Playing ‘auth-thankyou.ulaw’ (language ‘en’)
31355 [2021-10-19 21:40:24] VERBOSE[27792][C-0000001c] pbx.c: Executing [[email protected]:3] Goto(“PJSIP/200-0000001c”, “exit-SUCCESS,1”) in new stack
31356 [2021-10-19 21:40:24] VERBOSE[27792][C-0000001c] pbx_builtins.c: Goto (macro-vm,exit-SUCCESS,1)

31413 [2021-10-19 21:42:16] VERBOSE[28515][C-0000001d] file.c: <PJSIP/200-0000001d> Playing ‘vm-from-phonenumber.ulaw’ (language ‘en’)
31414 [2021-10-19 21:42:17] VERBOSE[28515][C-0000001d] file.c: <PJSIP/200-0000001d> Playing ‘digits/2.ulaw’ (language ‘en’)
31415 [2021-10-19 21:42:18] VERBOSE[28515][C-0000001d] file.c: <PJSIP/200-0000001d> Playing ‘digits/0.ulaw’ (language ‘en’)
31416 [2021-10-19 21:42:19] VERBOSE[28515][C-0000001d] file.c: <PJSIP/200-0000001d> Playing ‘digits/0.ulaw’ (language ‘en’)
31417 [2021-10-19 21:42:20] VERBOSE[28515][C-0000001d] file.c: <PJSIP/200-0000001d> Playing ‘/var/spool/asterisk/voicemail/default/7000/INBOX/msg0000.slin’ (language ‘en’)
31418 [2021-10-19 21:44:07] VERBOSE[28515][C-0000001d] file.c: <PJSIP/200-0000001d> Playing ‘vm-advopts.ulaw’ (language ‘en’)
31419 [2021-10-19 21:44:09] VERBOSE[28515][C-0000001d] file.c: <PJSIP/200-0000001d> Playing ‘vm-repeat.ulaw’ (language ‘en’)
31420 [2021-10-19 21:44:12] VERBOSE[28515][C-0000001d] file.c: <PJSIP/200-0000001d> Playing ‘vm-delete.ulaw’ (language ‘en’)

Thank you for your help. I forgot to add the version,
PBX Version:
PBX Distro:12.7.8-2107-3.sng7
Asterisk Version:16.20.0

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