Gidday, we have a new installation of FreePBX here upgraded to 2.6.0.1
When we call our voicemail extension and go through prompts to record unavailable message it plays ‘Please record your unavailable message after the tone’ then it hangs up on the caller.
-- <SIP/8008-00001720> Playing 'vm-rec-unv' (language 'en')
== Spawn extension (macro-vm, adef, 1) exited non-zero on 'SIP/8008-00001720' in macro 'vm'
== Spawn extension (from-internal, *8008, 1) exited non-zero on 'SIP/8008-00001720'
-- Executing [h@from-internal:1] Macro("SIP/8008-00001720", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("SIP/8008-00001720", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,4)
-- Executing [s@macro-hangupcall:4] GotoIf("SIP/8008-00001720", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,7)
-- Executing [s@macro-hangupcall:7] GotoIf("SIP/8008-00001720", "1?theend") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] Hangup("SIP/8008-00001720", "") in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'SIP/8008-00001720' in macro 'hangupcall'
== Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/8008-00001720'
Ripping my hair out over this one
Also when callers are ringing in, they get the default 'The person at extension x is unavailable, please leave your message after the tone’
They get no tone!
just silence, then it says, ‘Thankyou’ and promptly hangs up on the caller also.
-- <SIP/8008-00001723> Playing 'vm-theperson' (language 'en')
-- <SIP/8008-00001723> Playing 'digits/8' (language 'en')
-- <SIP/8008-00001723> Playing 'digits/0' (language 'en')
-- <SIP/8008-00001723> Playing 'digits/0' (language 'en')
-- <SIP/8008-00001723> Playing 'digits/8' (language 'en')
-- <SIP/8008-00001723> Playing 'vm-isunavail' (language 'en')
-- <SIP/8008-00001723> Playing 'vm-intro' (language 'en')
-- Recording the message
-- x=0, open writing: /var/spool/asterisk/voicemail/default/8008/tmp/tFK6hH format: wav, 0x8503e00
Also driving our guys nuts
Any help would be much appreciated, thanks.
Regards
Dan Clark
New Zealand