I think I have found an issue with the FPBX, but I need confirmation before I’m willing to open a ticket on it.
Voicemail message light not working correctly.
FPBX V 18.104.22.168
Leave a message and the light comes on. (good)
Press the message button to view the message center. I have 2 new messages. (good)
Call the voicemail at *97 and auto-login, don’t play the message, just hang up.
The system will respond that I have 2 new messages and then turns on the message lamp off. (bad)
Click on the message center and I show I have 0 new voicemails. (bad)
Call back to *97 and voicemail reports 2 new voicemail (good)
The FPBX is sending the command to turn off the message lamp upon login and not checking that messages are still in the mailbox before turning off the lamp.
I haven’t check on the message lamp in a long time, so this may be just the way it works. (if that’s how if was envisioned, it needs to be fixed)
Anyone with some understanding of this issue?