Voicemail Email sends "to check your voicemail with a web browser" string from Postfix

General Help
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1

I set up Postfix to use Sendgrid to relay Voicemail emails (thanks @billsimon)

My issue is that in the email body there is a link
“Visit http://AMPWEBADDRESS/ucp to check your voicemail with a web browser.” which is being sent as “Visit https://u25628.ct.sendgrid.net/ls/click?upn=etcetc_long_string_edited”
I had, prior to configuring Postfix, successfully changed that link to the IP of the box Settings>Voicemail Admin>Email Config but since configuring Postfix it ignores that and sends that URL instead.
Then I tried putting back to AMPWEBADDRESS after setting FreePBX Web Address in Advanced Settings to the IP address of the box, but that had no effect.

2

Assuming that this is the “Welcome email” that is being sent when you create a new user.

If so, the go to Admin → User Management → Settings → Host Name and change it there.

3

No, this is the email sent to the user when a voicemail is saved which includes the message as an attachment

4

Please show us a screenshot of Settings → Voicemail Admin → Settings → Email Config

As well as the output of:

cat /etc/asterisk/voicemail.conf | grep emailbody
5

emailbody=${VM_NAME},\n\nThere is a new voicemail in mailbox ${VM_MAILBOX}:\n\n\tFrom:\t${VM_CALLERID}\n\tLength:\t${VM_DUR} seconds\n\tDate:\t${VM_DATE}\n\nDial *98 to access your voicemail by phone.\nVisit http://192.168.16.22:81/ucp to check your voicemail with a web browser.\n

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6

Then this issue is on Sendgrid’s side.

7

The link will work. You can probably turn off Sendgrid tracking so that it doesn’t alter your links.

edit: Tracking Settings | Twilio

2 Likes
8

@billsimon That was it
@PitzKey Thanks for your help, it was SendGrid

9

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