I am upgrading from version 2.3.1 to 2.10.1.9. I see where voicemail as a destination in IVR’s and queue’s have disappeared. How do I direct an ivr extension to the destination extension voice mail? I read where *98 as a miscellaneous destination will take you to a VM prompt where you enter the extension; I have DID numbers that will route the call to a queue for the destination (each agent has a queue) and the failover from that queue is a timeout to the extensions voicemail or a breakout ivr that includes a voicemail option. I dont see how to do this in the new freepbx version.
Help!