Voice Mailbox without extension

Hi, is there a way to create a new voicemailbox (with specific voice announcement and specific email address) without create a extension?

i need them to terminate an IVR or a Queue time.


Create an extension normally, but create it as a “CUSTOM” extension.
Set up the voicemail for that extension.
You can now point whatever to the voicemail extension.


Ok, and how to customize the voicemail message for that extension?

You would set up the recordings exactly like any other extension.


k, i’m not able to do it even with others :wink: can you give me some trick?


*98 from any phone, ext no, password.

K, tks, with that i record the unavailable message?


That’s what I would do. I believe you can point an inbound route directly to the unavailable announcement.