VMX Locator Not Working

I am running FreePBX and I’m having an issue with the VMX Locator transfering calls when I press option 1 or 2. It works fine when I press 0 for the operator. Has anyone experienced this problem and know how to fix it?

Thanks in advance.

I fought this for awhile myself until I found the thread below. You need to create an unavailable message and then everything should work (it did for me, anyway).