Is there any way I can get VM notify to leave a copy of the message in the voice mail box? I have transitioned our help desk routine off of our ROLM/Octel Voice Mail/Skype and onto one of our FreePBX systems.
Previously when a voice mail would come into our help desk, we would use the ROLM/Octel system to call two extensions that would ring a notification ringer and we could check the voicemail. When I mimic that with VM Notify, we no longer have a copy of the voice mail to check. This was unexpected as it isn’t noted in the Admin Guide that it moves the message out of the mailbox.
How can I either have VM Notify leave a copy of the message in the mailbox, or mimic the same functionality that I previously had?