VM Notify Not calling out

VM Notify - 15.0.12
Asterisk - 16.17

No sign of calling out for an emergency mailbox.

grep -nr “externnotify” /etc/asterisk/voicemail.conf

No results at all

I’ve uninstalled and reinstalled VM Notify with no luck

Slight update - I went into /etc/asterisk/voicemail.conf and added

externnotify=/usr/sbin/fwconsole voicemail

and all seems to be working, at least for now. Not sure why that wasn’t there.

Well, It wouldn’t be there until you put it there :wink:

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Fair enough. I’ve never had to manually alter my voicemail.conf file when I use the voicemail notify module. Is that the new normal now?

No, that is always how it has always worked, that’s why it’s called ‘external’ (you being the ‘external’ vector :wink: )

That vector is also settable in the GUI voicemail settings

That vm param is written when you install the VM notify (commercial) module.

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That was my thinking as well. VM Notify was purchased and installed. I removed it and reinstalled it with no luck. No big deal either way. Hopefully manually adding the line in the voicemail.conf will not be overwritten upon reboot.

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