Videocall forwarding not working

[Arturitott (Arturo Rodriguez)]

Hi,

First of all I am new to all of this PBX world, so my apologize if this is a stupid question, and if I don’t use the proper concepts.

Here is my problem:

I want to forward a videocall to a trunk extension, but I want to be able to do it in two diferent way.

The first way is from a local extension. When I call 1234 I fordward the videocall. This is my dialplan:

exten => 1234,1,Answer()
exten => 1234,2,Playback(beep)
exten => 1234,3,Wait(1)
exten => 1234,4,Progress()
exten => 1234,5,Dial(PJSIP/101011@myprovider)
exten => 1234,6,Hangup()```

It works perfect.
The second way is calling from a "trunk extension" and forward it again to the trunk extension; Here is my dialplan;

[from-pstn]
exten => 101,1,Answer()
exten => 101,2,Playback(beep)
exten => 101,3,Wait(1)
exten => 101,4,Progress()
exten => 101,5,Dial(PJSIP/101011@myprovider)
exten => 101,6,Hangup()

In this second scenario video is not forwarded only audio.

Sorry if it is a bit wide question. I dont know how to debug it, where to look in the logs. I hope someone can give me some advice.

Thank you in advance and sorry for my english.

[david55]

You debug it by getting detailed logging.

Trunk has no meaning in either SIP or Asterisk. Do you mean from an ITSP? Originally ITSPs provide a gateway service to the PSTN, so video wouldn’t be a normal offering.

Note that Asterisk cannot transcode video, so you should only enable one video codec.

[david55]

Also, this seems to consist of pure Asterisk dialplans, so why are you asking on a FreePBX forum?

[Arturitott (Arturo Rodriguez)]

Ok thank you for your answer and sorry.