My Vega gateway will receive calls and make local calls from FreePBX. However, when I dial a long distance call, the call will not complete, and I get a recorded message from the telco that the call could not complete as dialed.
I am in the USA. In the logs, the call disconnects “call cause 16”. Any ideas on how to get this working?
Thanks.
Not sure, since a SIP failure would have a SIP failure code like 416. Cause 16, from the quick perusal I did, appears to be an improperly formatted outbound phone number. Are you add a ‘1’ that shouldn’t be there, or missing a ‘1’ that should be?
Thanks for the reply, Dave. According to my event log, the correct number is being sent out. I did a factory reset on the Vega, and did a Quick Config to verify that I did not goof anything up. I still get the same response. Incoming works great. Ougoing local calls work great. Long distance will not go.
What number is the Vega dialing? Use 'x for most digits.
I have a resolution to this. Sangoma engineering had me enter these two commands at the Vega command line:
set _advanced.media.dtmf_cadence_off_time=100
set _advanced.media.dtmf_cadence_on_time=100
This solved my problem. I hope this helps someone else.