User Panel is not loading

hi all,

I have updated freepbx to 13 and could not able to load user panel from user panel tab instead i am getting error.

I am attaching the error here.

please if any one has the fix, share it .


Do you need that module? If not you could remove it…

I assume you are using the FreePBX distro since this is AFAIK a commercial module and those are only supported on the FreePBX distro…

Good luck and have a nice day!


ARI is no longer supported. You should be using user control panel.

Hi Marbled,

I don’t need that module but it was previously supported as http://x.x.x.x/recordings.

I want that recordings or call monitor.

How can I access the call monitor.

The legacy ARI is no longer suppoted. You need to be using UCP:


1 Like

I am able to login to the UCP but getting this error notification : Unable to connect to the UCP Node Server because: ‘Error: xhr poll error’