Hello
After upgrading FreePBX from 2.10 to 2.11 user logoff stopped working:
user logins to phone. If he calls to *65 he hears correct extension
if someone calls to the extension, Asterisk tells it is unavailable
logging out says user logged out successfully but if user calls to *65 again from the phone it tells the users is still logged in
I checked FreePBX and asterisk configuration:
Device and user mode enabled on web interface
Dynamically Generate Hints set to true (but if I change it, apply button does not appear)
DYNAMICHINTS set to 1 in freepbx_settings MySQL table
DYNAMICHINTS=TRUE in /etc/amportal.conf
execincludes=yes set in /etc/asterisk/asterisk.conf
I use custom FreePBX installation and it worked fine before.
Thanks.
Update:
[2013-12-02 15:46:05] VERBOSE[10943] res_agi.c: -- AGI Script Executing Application: (UserEvent) Options: (UserDeviceRemoved,Data: 519\,5191)
[2013-12-02 15:46:05] VERBOSE[10943] res_agi.c: -- AGI Script user_login_out.agi completed, returning 0
[2013-12-02 15:46:05] VERBOSE[10943] pbx.c: -- Executing [s@macro-user-logoff:4] Playback("SIP/5191-00000432", "agent-loggedoff") in new stack
[2013-12-02 15:46:05] VERBOSE[10943] file.c: -- Playing 'agent-loggedoff.ulaw' (language 'uk')
[2013-12-02 15:46:05] NOTICE[10943] channel.c: Dropping incompatible voice frame on SIP/5191-00000432 of format alaw since our native format has changed to 0x4 (ulaw)
[2013-12-02 15:46:07] VERBOSE[10943] pbx.c: -- Executing [*12@from-internal:2] Hangup("SIP/5191-00000432", "") in new stack
[2013-12-02 15:46:07] VERBOSE[10943] pbx.c: == Spawn extension (from-internal, *12, 2) exited non-zero on 'SIP/5191-00000432'
[2013-12-02 15:46:07] VERBOSE[10943] pbx.c: -- Executing [h@from-internal:1] Hangup("SIP/5191-00000432", "") in new stack
[2013-12-02 15:46:07] VERBOSE[10943] pbx.c: == Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/5191-00000432'
but if user tries to login again to the phone:
[2013-12-02 15:46:43] VERBOSE[10953] pbx.c: -- Executing [s@macro-user-logon:7] Read("SIP/5191-00000433", "AMPUSER,please-enter-your-extension-then-press-pound,,,4") in new stack
[2013-12-02 15:46:43] VERBOSE[10953] file.c: -- Playing 'please-enter-your-extension-then-press-pound.slin' (language 'uk')
[2013-12-02 15:46:47] VERBOSE[10953] app_read.c: -- User entered '519'
[2013-12-02 15:46:47] VERBOSE[10953] pbx.c: -- Executing [s@macro-user-logon:8] GotoIf("SIP/5191-00000433", "0?s-MAXATTEMPTS,1") in new stack
[2013-12-02 15:46:47] VERBOSE[10953] pbx.c: -- Executing [s@macro-user-logon:9] GotoIf("SIP/5191-00000433", "0?s-NOUSER,1") in new stack
[2013-12-02 15:46:47] VERBOSE[10953] pbx.c: -- Executing [s@macro-user-logon:10] Set("SIP/5191-00000433", "AMPUSERPASS=1111") in new stack
[2013-12-02 15:46:47] VERBOSE[10953] pbx.c: -- Executing [s@macro-user-logon:11] GotoIf("SIP/5191-00000433", "0?s-NOPASSWORD,1") in new stack
[2013-12-02 15:46:47] VERBOSE[10953] pbx.c: -- Executing [s@macro-user-logon:12] Set("SIP/5191-00000433", "DEVICEUSER=519") in new stack
[2013-12-02 15:46:47] VERBOSE[10953] pbx.c: -- Executing [s@macro-user-logon:13] GotoIf("SIP/5191-00000433", "1?s-ALREADYLOGGEDON,1") in new stack
[2013-12-02 15:46:47] VERBOSE[10953] pbx.c: -- Goto (macro-user-logon,s-ALREADYLOGGEDON,1)
[2013-12-02 15:46:47] VERBOSE[10953] pbx.c: -- Executing [s-ALREADYLOGGEDON@macro-user-logon:1] NoOp("SIP/5191-00000433", "This device has already been logged into by this user") in new stack
[2013-12-02 15:46:47] VERBOSE[10953] pbx.c: -- Executing [s-ALREADYLOGGEDON@macro-user-logon:2] Playback("SIP/5191-00000433", "vm-goodbye") in new stack
Any ideas what it may be?
Let me know if you need more info.
Did anyone see this? It looks like a bug.http://issues.freepbx.org/ ?
tonyclewis
December 3, 2013, 3:43pm
5
A bug report would need to be opened. Without a bug report no developer will see or resolve it.