User control panel not working after upgrade

General Help
1

I recently upgraded from 1.10xx.210.62 all the way to 5.211.65. Somewhere along the process, the user control panel stopped working. When I attempt to go to the URL, xx.xx.xx.xx/recordings/, I get a blank screen. I checked the error_log and found the following message:

PHP Fatal error: Cannot redeclare class Database in /var/www/html/recordings/includes/database.php
on line 0, referer: xxx.xxx.xxx.xxx/admin/config.php?display=index

All of the modules are up to date and I don’t see any permissions issues with the recordings folder.

Any help would be greatly appreciated!

Thanks!

2

You did not update Framework ARI. Go update that now.

3

Thanks for the response!

According to the module admin, I am running 2.11.1.5 of the ARI framework. I removed and downloaded again and reinstalled. The user panel is still not working.

Any ideas?

Thanks again!

4

open “/var/www/html/recordings/includes/database.php” in a text editor.

If you see “class Database” then you do not have an updated ARI.

5

Thanks for your help! I removed and reinstalled the module from the command line and all is good now.

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