Upgrade FreePBX v13 to v14 error

FreePBX Installation / Upgrade
1

Hi,

Yesterday I tried upgrading my FreePBX v13 to v14. I got stuck at the error below. Whatever I try, I can’t get it to work. Anyone an idea?

In Self_Helper.class.php line 213:

_ Unable to locate the FreePBX BMO Class 'Userman’A required module might be disabled or uninstalled. Recommended_
_ steps (run from the CLI): 1) fwconsole ma install userman 2) fwconsole ma enable userman_

2

Have you run the commands it has told you to? If so please provide us with the results.

3

Hi frank thank you for your reply. Yes I have tried both below I posted the output;

[root@localhost ~]# fwconsole ma install userman
Detected Missing Dependency of: core 13.0.84
Found local Dependency of: core 14.0.5.15
Installing Missing Dependency of: core 13.0.84
Updating table trunks…Done
Updating table pjsip…Done
Updating table sip…Done
Updating table dahdi…Done
Updating table iax…Done
Updating table indications_zonelist…Done
Updating table devices…Done
Updating table users…Done
Updating table incoming…Done
Updating table outbound_routes…Done
Updating table dahdichandids…Done
Updating table outbound_route_patterns…Done
Updating table outbound_route_sequence…Done
Updating table outbound_route_trunks…Done
Updating table outbound_routes…Done
Updating table trunk_dialpatterns…Done
Migrating pickup groups to named pickup groups
Migrating call groups to named call groups

In Self_Helper.class.php line 213:

Unable to locate the FreePBX BMO Class 'Userman’A required module might be disabled or uninstalled. Recommended
steps (run from the CLI): 1) fwconsole ma install userman 2) fwconsole ma enable userman

ma [-f|–force] [-d|–debug] [–edge] [–color] [–skipchown] [-e|–autoenable] [–skipdisabled] [–snapshot SNAPSHOT] [–format FORMAT] [-R|–repo REPO] [-t|–tag TAG] [–onlystdout] [–willupdate] [–securityonly] [–sendemails] [–] []…

[root@localhost ~]# fwconsole ma enable userman
The following error(s) occured:

  • Module userman cannot be enabled
    [root@localhost ~]#
4

Also got this error in the web page, it seems one is pointing to the other.

image
image1813×990 91.8 KB

5 
fwconsole ma install userman --force
6

Most likely this won’t work but you can try it

fwconsole ma install core
fwconsole ma install userman
7

Correct, I tried this but is does not solve the problem. Installing the core says it needs the userman, and installing the userman says it also needs the userman.

Any idea on how to solve this thing?

8

@lgaetz, your solution worked for me “fwconsole ma install userman --force” made it run and enable. Thank you for this.