Good day,
We have quite a few of the polycom vvx311 phones. I recently noticed there is a much newer firmware for these phone ver 6.2. We are currently using version 5.5 on the vvx 311. We currently have version 5.4 in slot 1 and ver 5.5 in slot two with fimware in slot 2 being applied.
What is the process for making the 6.2 version available in the Endpoint Manager so that I can drag the new version in either slot 1 or 2? Do I just upload the polycom ld files into the specific tftpboot\polycom\1 or 2 folder?
Here is what I currently see in the EPM.
Available Firmwares
- 0.00
- 0.01
- 1.11
- 1.07
- 1.08
Firmware Slot 1
Firmware successfully installed.
- 1.09
Non-Lync/Lync Compatible (VVX) Version
IP301 3.1.8
IP501 3.1.8
IP601 3.1.8
IP4000 3.1.8
IP320 3.3.5
IP330 3.3.5
IP321 4.0.9
IP331 4.0.9
IP335 4.0.9
IP430 3.2.7
IP450 4.0.9
IP550 4.0.9
IP560 4.0.9
IP650 4.0.9
IP670 4.0.9
IP5000 4.0.9
IP6000 4.0.9
IP7000 4.0.9
VV300 5.4.0.5841
VVX310 5.4.0.5841
VVX400 5.4.0.5841
VVX410 5.4.0.5841
VVX500 5.4.0.5841
VVX600 5.4.0.5841
VVX1500 5.4.0.5841
Firmware Slot 2
Firmware successfully installed.
- 1.10
IP301 3.1.8
IP501 3.1.8
IP601 3.1.8
IP4000 3.1.8
IP320 3.3.5
IP330 3.3.5
IP321 4.1.1AA
IP331 4.1.1AA
IP335 4.1.1AA
IP430 3.2.7
IP450 4.1.1AA
IP550 4.1.1AA
IP560 4.1.1AA
IP650 4.1.1AA
IP670 4.0.11
IP5000 4.1.1AA
IP6000 4.0.11
IP7000 4.0.11
VV300 5.5.0
VVX310 5.5.0
VVX400 5.5.0
VVX410 5.5.0
VVX500 5.5.0
VVX600 5.5.0
VVX1500 5.5.0