We recently upgraded an asterisk 1.4/Freepbx 2.9 (trixbox) system to a CentOS/Asterisk 184.108.40.206/Freepbx 2.10
The old setup would send users to forwarded destination voicemailboxes if the forwareded call was unanswered. The new system is returning unanswered forwarded calls to the original forwarding users voicemail box. This is when an extension is forwarded unconditionally on the phone, or by using the asterisk unconditional forwarding on the server (via *72.).
- For the sake of troubleshooting, I’m doing all testing via forwarding on the asterisk server (via *72).-
Caller A -> Ext B(uncond forward to Ext C.) -> Ext C unanswered goes to Ext C VM. This is desired behavior.
Caller A -> Ext B(uncond forward to Ext C.) -> Ext C unanswered goes back to Ext B VM.
I’ve tried adjusting the forwarding extensions call forwarding ringtime to 120 seconds, and always, with no effect. Can anyone offer advice to get forwarding to behave as desired?