Unable to record via System recordings - device & user


When trying to record a new system recording via FreePBX, it fails and shows in the logs:

-- Executing [[email protected]:34] Gosub("Local/[email protected];2", "macro-user-callerid,lang-playback,1(hook_1)") in new stack
-- Executing [[email protected]:1] GosubIf("Local/[email protected];2", "1?macro-user-callerid,en,hook_1():macro-user-callerid,en,hook_1()") in new stack
-- Executing [[email protected]:3] Playback("Local/[email protected];2", "beep&im-sorry&your&simul-call-limit-reached&goodbye") in new stack

It’s the same notification as you see when you are trying to dial with a device where no user is linked to it. (We have a devices & users setup.)

Just before the issue showed up, I was playing with the commands “database del AMPUSER & database put DEVICE/xxx user none”… so I think I may have deleted too much.

I already did a force download & install of the system recordings module, without luck.

Any of you guys have an idea to fix it? :slight_smile:

Thanks for your help!

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