Unable to get into portal.sangoma.com all of a sudden

Commercial Products and Partners Sangoma
1

Hi,

purchased licenses last thursday, all was well, now i can’t get into my account, it’s not even sending me “reset pwd” links" – says it did, but nothing arrives (nothing in quarantine or spam)

i’m losing my mind on where to call or email (if any account exists), they keep bouncing me from place to place

thanks!

2

Were you able to get into your account ?

3

Hi,

yesm thanks!

4

Hello,

Were you able to update the deployment of your server? It’s under “admin”, then System Activation.

Sincerely,

5

Hi Ray,

yes, all is good thanks. the new server is in the data center and running 100%.

thanks,
Peter

6

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