Unable to get Hangup Handler to execute

TheDanMan · June 18, 2025, 5:29pm

I’ve just installed a fresh FreePBX 17 machine today and I’m unable to get a basic hangup handler to run. Can you point out what I might be doing wrong? As of now, i simply want to print lines in the Asterisk log, but that’s not happening.

[from-internal-custom]
exten => _X.,1,Set(CHANNEL(hangup_handler_push)=hangup-handler,s,1)
exten => _X.,n,Return()

[hangup-handler]
exten => s,1,NoOp(Hangup Handler Executed for ${CDR(uniqueid)})
exten => s,n,System(echo "Call ended: ${CDR(src)} to ${CDR(dst)} at $(date)" >> /var/log/asterisk/hangup.log)
exten => s,n,Return()

After this, I reload the dialplan with asterisk -rx "dialplan reload" and then I give the system a call, answer, and hangup.

Then, I try to run cat /var/log/asterisk/full | grep "Hangup Handler" and there’s no results.

Here’s the full log snippet from the call:

[2025-06-18 17:24:50] VERBOSE[17219][C-00000019] app_dial.c: Called PJSIP/201/sip:201@--------;x-ast-orig-host=-------
[2025-06-18 17:24:50] VERBOSE[17219][C-00000019] app_dial.c: PJSIP/201-00000021 is ringing
[2025-06-18 17:24:52] VERBOSE[17219][C-00000019] app_dial.c: PJSIP/201-00000021 answered PJSIP/flowroute-00000020
[2025-06-18 17:24:52] VERBOSE[17239][C-00000019] bridge_channel.c: Channel PJSIP/201-00000021 joined 'simple_bridge' basic-bridge <048f2216-e5c1-4430-b712-037439e06967>
[2025-06-18 17:24:52] VERBOSE[17219][C-00000019] bridge_channel.c: Channel PJSIP/flowroute-00000020 joined 'simple_bridge' basic-bridge <048f2216-e5c1-4430-b712-037439e06967>
[2025-06-18 17:24:54] VERBOSE[17219][C-00000019] bridge_channel.c: Channel PJSIP/flowroute-00000020 left 'simple_bridge' basic-bridge <048f2216-e5c1-4430-b712-037439e06967>
[2025-06-18 17:24:54] VERBOSE[17239][C-00000019] bridge_channel.c: Channel PJSIP/201-00000021 left 'simple_bridge' basic-bridge <048f2216-e5c1-4430-b712-037439e06967>
[2025-06-18 17:24:54] VERBOSE[17239][C-00000019] app_stack.c: PJSIP/201-00000021 Internal Gosub(app-missedcall-hangup,201,1) start
[2025-06-18 17:24:54] VERBOSE[17239][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:1] NoOp("PJSIP/201-00000021", "Dialed: 201") in new stack
[2025-06-18 17:24:54] VERBOSE[17239][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:2] NoOp("PJSIP/201-00000021", "Caller: ") in new stack
[2025-06-18 17:24:54] VERBOSE[17239][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:3] GotoIf("PJSIP/201-00000021", "0?exit") in new stack
[2025-06-18 17:24:54] VERBOSE[17239][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:4] Set("PJSIP/201-00000021", "EXTENNUM=201") in new stack
[2025-06-18 17:24:54] VERBOSE[17239][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:5] Set("PJSIP/201-00000021", "FEXTENNUM=201") in new stack
[2025-06-18 17:24:54] VERBOSE[17239][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:6] GotoIf("PJSIP/201-00000021", "0?exit") in new stack
[2025-06-18 17:24:54] VERBOSE[17239][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:7] AGI("PJSIP/201-00000021", "agi://127.0.0.1/missedcallnotify.php,201,,201,0,,PJSIP/201-00000021,,,,") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Spawn extension (dialOne-with-exten, 201, 2) exited non-zero on 'PJSIP/flowroute-00000020'
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [h@dialOne-with-exten:1] Gosub("PJSIP/flowroute-00000020", "macro-hangupcall,s,1()") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [s@macro-hangupcall:1] Set("PJSIP/flowroute-00000020", "__MCVMSTATUS=") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [s@macro-hangupcall:2] Gosub("PJSIP/flowroute-00000020", "app-missedcall-hangup,s,1()") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [s@app-missedcall-hangup:1] NoOp("PJSIP/flowroute-00000020", "Dialed: s") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [s@app-missedcall-hangup:2] NoOp("PJSIP/flowroute-00000020", "Caller: ") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [s@app-missedcall-hangup:3] GotoIf("PJSIP/flowroute-00000020", "0?exit") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [s@app-missedcall-hangup:4] Set("PJSIP/flowroute-00000020", "EXTENNUM=s") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [s@app-missedcall-hangup:5] Set("PJSIP/flowroute-00000020", "FEXTENNUM=s") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [s@app-missedcall-hangup:6] GotoIf("PJSIP/flowroute-00000020", "0?exit") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [s@app-missedcall-hangup:7] AGI("PJSIP/flowroute-00000020", "agi://127.0.0.1/missedcallnotify.php,s,,s,0,,PJSIP/flowroute-00000020,ANSWER,,,") in new stack
[2025-06-18 17:24:55] VERBOSE[17239][C-00000019] res_agi.c: <PJSIP/201-00000021>AGI Script agi://127.0.0.1/missedcallnotify.php completed, returning 0
[2025-06-18 17:24:55] VERBOSE[17239][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:8] Return("PJSIP/201-00000021", "") in new stack
[2025-06-18 17:24:55] VERBOSE[17239][C-00000019] app_stack.c: Spawn extension (from-internal, , 1) exited non-zero on 'PJSIP/201-00000021'
[2025-06-18 17:24:55] VERBOSE[17239][C-00000019] app_stack.c: PJSIP/201-00000021 Internal Gosub(app-missedcall-hangup,201,1) complete GOSUB_RETVAL=
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] res_agi.c: <PJSIP/flowroute-00000020>AGI Script agi://127.0.0.1/missedcallnotify.php completed, returning 0
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [s@app-missedcall-hangup:8] Return("PJSIP/flowroute-00000020", "") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [s@macro-hangupcall:3] GotoIf("PJSIP/flowroute-00000020", "1?theend") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx_builtins.c: Goto (macro-hangupcall,s,5)
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [s@macro-hangupcall:5] ExecIf("PJSIP/flowroute-00000020", "0?Set(CDR(recordingfile)=)") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [s@macro-hangupcall:6] Hangup("PJSIP/flowroute-00000020", "") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Spawn extension (macro-hangupcall, s, 6) exited non-zero on 'PJSIP/flowroute-00000020'
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] app_stack.c: PJSIP/flowroute-00000020 Internal Gosub(app-missedcall-hangup,201,1) start
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:1] NoOp("PJSIP/flowroute-00000020", "Dialed: 201") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:2] NoOp("PJSIP/flowroute-00000020", "Caller: ") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:3] GotoIf("PJSIP/flowroute-00000020", "0?exit") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:4] Set("PJSIP/flowroute-00000020", "EXTENNUM=201") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:5] Set("PJSIP/flowroute-00000020", "FEXTENNUM=201") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:6] GotoIf("PJSIP/flowroute-00000020", "0?exit") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:7] AGI("PJSIP/flowroute-00000020", "agi://127.0.0.1/missedcallnotify.php,201,,201,0,,PJSIP/flowroute-00000020,ANSWER,,,") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] res_agi.c: <PJSIP/flowroute-00000020>AGI Script agi://127.0.0.1/missedcallnotify.php completed, returning 0
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] pbx.c: Executing [201@app-missedcall-hangup:8] Return("PJSIP/flowroute-00000020", "") in new stack
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] app_stack.c: Spawn extension (macro-hangupcall, s, 6) exited non-zero on 'PJSIP/flowroute-00000020'
[2025-06-18 17:24:55] VERBOSE[17219][C-00000019] app_stack.c: PJSIP/flowroute-00000020 Internal Gosub(app-missedcall-hangup,201,1) complete GOSUB_RETVAL=
[2025-06-18 17:24:55] VERBOSE[17234][C-00000019] app_mixmonitor.c: MixMonitor close filestream (mixed)
[2025-06-18 17:24:55] VERBOSE[17234][C-00000019] app_mixmonitor.c: End MixMonitor Recording PJSIP/flowroute-00000020

kingarthur · June 18, 2025, 5:46pm

You can’t add _X. to from-internal-custom and expect it to do anything useful, it will actually break a lot of things. Revert that change and follow the instructions in this thread for using a dialplan hook: Hooking for fun and income

TheDanMan · June 18, 2025, 11:38pm

Using the macro hook [macro-dialout-one-predial-hook], I’m only able to get the hangup handler to run for inbound calls. Outbound calls do not execute this. Do you know why that might be?

kingarthur · June 19, 2025, 12:04pm

The post linked above shows how to hook outbound calls, it’s a different context.

system · June 26, 2025, 12:04pm

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