Hello there, My name is Bryan. We’ve been having an issue dialing out internationally. Our system is set up to use the number 8- then a TN number to properly dial out for long distance calls [IE, to call a US number in New York, it would be 81(for U.S.)-845-XXX-XXXX.] Whenever this is done for any international number [IE 8-011-971-2-550-8607 (UAE McDonalds TN number)] it goes busy, or states ‘the number is not answering’ stopping at the 6th digit of the outbound number.
Attached are the settings for the international calling outbound route and rules.
Please tell me if there are any mistakes here that I’ve missed!