UCP PJSIP State Unavailable

aftershow1276 · July 15, 2022, 5:02am

Hi. I’m using FreePBX 16, Asterisk 18 and PJSIP.

I can login to UCP and make an outbound call as you can see in the screenshot.
I also include a text version below where extension 49011 state is “InUse” (outbound call).
However, this extension cannot receive incoming.

Outbound Log:

49011@ext-local     : PJSIP/49011&PJSIP/99  State:InUse           Presence:available       Watchers  0
49010@ext-local     : PJSIP/49010&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
49008@ext-local     : PJSIP/49008&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
49009@ext-local     : PJSIP/49009&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
49000@ext-local     : PJSIP/49000&PJSIP/99  State:Unavailable     Presence:not_set         Watchers  1
49001@ext-local     : PJSIP/49001&PJSIP/99  State:Unavailable     Presence:not_set         Watchers  1
49002@ext-local     : PJSIP/49002&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
49003@ext-local     : PJSIP/49003&PJSIP/99  State:Unavailable     Presence:available       Watchers  0
49004@ext-local     : PJSIP/49004&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
49005@ext-local     : PJSIP/49005&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
49006@ext-local     : PJSIP/49006&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
49007@ext-local     : PJSIP/49007&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
_*96X.@ext-cf-hints : Custom:DEVCF${EXTEN:  State:Unavailable     Presence:                Watchers  0
_*76X.@ext-dnd-hints: Custom:DEVDND${EXTEN  State:Unavailable     Presence:                Watchers  0
_*45XXXXXXX*XXXXX@ex: Custom:QUEUE${EXTEN:  State:Unavailable     Presence:                Watchers  0
_*46*XXXXX*80000@ext: Queue:80000_pause_Lo  State:Unavailable     Presence:                Watchers  0
_*80X.@ext-local    : ${DB(AMPUSER/${EXTEN  State:Unavailable     Presence:                Watchers  0
1234@default        : SIP/1234              State:Unavailable     Presence:not_set         Watchers  0
_*21X!@ext-findmefol: Custom:FOLLOWME${EXT  State:Unavailable     Presence:                Watchers  0
300@subscriptions   : PJSIP/User3           State:Unavailable     Presence:not_set         Watchers  0
_*98X.@app-dialvm   : MWI:${EXTEN:3}@${DB(  State:Unavailable     Presence:                Watchers  0
----------------
- 46 hints registered
balch5gw2*CLI>
[2022-07-15 12:48:59] ERROR[14870]: res_pjsip.c:1619 endpt_send_request: Error 171060 'Unsupported transport (PJSIP_EUNSUPTRANSPORT)' sending OPTIONS request to endpoint 9949011

The log below shows extension 49011 state as “Unavailable” when there is no active call, but its still registered according to the status in UCP. WebRTC also works, but with the same problem, cannot receive inbound call. Is there something that I missed in the configuration ?

Inbound Log:

49011@ext-local     : PJSIP/49011&PJSIP/99  State:Unavailable     Presence:available       Watchers  0
49010@ext-local     : PJSIP/49010&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
49008@ext-local     : PJSIP/49008&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
49009@ext-local     : PJSIP/49009&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
49000@ext-local     : PJSIP/49000&PJSIP/99  State:Unavailable     Presence:not_set         Watchers  1
49001@ext-local     : PJSIP/49001&PJSIP/99  State:Unavailable     Presence:not_set         Watchers  1
49002@ext-local     : PJSIP/49002&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
49003@ext-local     : PJSIP/49003&PJSIP/99  State:Unavailable     Presence:available       Watchers  0
49004@ext-local     : PJSIP/49004&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
49005@ext-local     : PJSIP/49005&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
49006@ext-local     : PJSIP/49006&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
49007@ext-local     : PJSIP/49007&Custom:D  State:Unavailable     Presence:not_set         Watchers  0
_*96X.@ext-cf-hints : Custom:DEVCF${EXTEN:  State:Unavailable     Presence:                Watchers  0
_*76X.@ext-dnd-hints: Custom:DEVDND${EXTEN  State:Unavailable     Presence:                Watchers  0
_*45XXXXXXX*XXXXX@ex: Custom:QUEUE${EXTEN:  State:Unavailable     Presence:                Watchers  0
_*46*XXXXX*80000@ext: Queue:80000_pause_Lo  State:Unavailable     Presence:                Watchers  0
_*80X.@ext-local    : ${DB(AMPUSER/${EXTEN  State:Unavailable     Presence:                Watchers  0
1234@default        : SIP/1234              State:Unavailable     Presence:not_set         Watchers  0
_*21X!@ext-findmefol: Custom:FOLLOWME${EXT  State:Unavailable     Presence:                Watchers  0
300@subscriptions   : PJSIP/User3           State:Unavailable     Presence:not_set         Watchers  0
_*98X.@app-dialvm   : MWI:${EXTEN:3}@${DB(  State:Unavailable     Presence:                Watchers  0
----------------
- 46 hints registered
[2022-07-15 12:55:59] ERROR[14870]: res_pjsip.c:1619 endpt_send_request: Error 171060 'Unsupported transport (PJSIP_EUNSUPTRANSPORT)' sending OPTIONS request to endpoint 9949011

Thanks.

spioli · July 15, 2022, 11:20am

What’s the Asterisk version? there was a bug with WebRTC so you want to be in at least 18.12.1

aftershow1276 · July 15, 2022, 7:04pm

Asterisk versions is 18.12.0
I will try your recommendation. Thanks.

aftershow1276 · July 19, 2022, 6:52am

Thank you. The issue has been fixed on a recent version of Asterisk 18.13.0

system · July 26, 2022, 6:52am

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