UCP Logout not working

General Help
1

I just started using UCP, and having figured out how to log IN, I now see I can’t Logout; the Logout button itself doesn’t work (tried in Chrome and Firefox)…however I found that I can drag/drop the Logout button (and therefore its associated URL) up to the browser address bar and drop, and that does log me out.

Any others experiencing this?

-J

2

I believe @tm1000 is aware of this.

3

This is already fixed. Please upgrade UCP.

4

I’m having the same problem with a PBXact system. Has this upgrade been applied there also? If not, do you have a timeline? Thanks

5

Please open a ticket with support so that we can take care of this for you.

6

I will. Thank you for a quick response

7

I have run Module Admin/Updates and my UCP says it is ‘Enabled and Up to
Date’…yet the Logout button still does not work.

Jim Prichard

Senior Service Technician

Brightstar Communications, Inc.

(919) 518-1400 x223

(919) 256-3103 Direct Line

(919) 518-1486 Fax

www.brightstarnc.com