UCP goes offline when trying to change call forwarding

1

Hello,

Running FreePBX 6.12.65-20 with UCP 12.0.23

When trying to change call forwarding UCP displays “You are currently working in offline mode.”

The Chrome console shows that it is getting a 403 (Forbidden) for this URL:
http://serveraddress/ucp/index.php?quietmode=1&module=callforward&command=settings

I’ve reset permissions and tried everything mentioned in other posts in the forum but can’t figure it out.

Any thoughts would be GREATLY appreciated!

2

Check the httpd log for clues (/var/log/httpd/error_log). Look for entries with time stamps that coincide with when the error occurs.

Lorne

3

The client address is 10.20.30.10 and these are the errors pertaining to it:

[Thu Jun 11 18:18:31 2015] [error] [client 10.20.30.10] File does not exist: /var/www/html/ucp, referer: http://10.20.30.253/ucp/?display=dashboard&mod=settings&sub=100 sh: amportal: command not found [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isManip() should not be called statically, assuming $this from incompatible context in /usr/share/pear/DB/common.php on line 2195, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isError() should not be called statically, assuming $this from incompatible context in /usr/share/pear/DB/common.php on line 1217, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isError() should not be called statically, assuming $this from incompatible context in /usr/share/pear/DB/common.php on line 1666, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isError() should not be called statically, assuming $this from incompatible context in /usr/share/pear/DB.php on line 1387, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isError() should not be called statically, assuming $this from incompatible context in /usr/share/pear/DB/common.php on line 1683, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isError() should not be called statically in /var/www/html/admin/libraries/sql.functions.php on line 24, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isManip() should not be called statically, assuming $this from incompatible context in /usr/share/pear/DB/common.php on line 2195, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isError() should not be called statically, assuming $this from incompatible context in /usr/share/pear/DB/common.php on line 1217, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isError() should not be called statically, assuming $this from incompatible context in /usr/share/pear/DB/common.php on line 1666, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isError() should not be called statically, assuming $this from incompatible context in /usr/share/pear/DB.php on line 1387, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isError() should not be called statically, assuming $this from incompatible context in /usr/share/pear/DB/common.php on line 1683, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isError() should not be called statically in /var/www/html/admin/libraries/sql.functions.php on line 24, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isManip() should not be called statically, assuming $this from incompatible context in /usr/share/pear/DB/common.php on line 2195, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isError() should not be called statically, assuming $this from incompatible context in /usr/share/pear/DB/common.php on line 1217, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isError() should not be called statically, assuming $this from incompatible context in /usr/share/pear/DB/common.php on line 1292, referer: http://10.20.30.253/admin/config.php [Thu Jun 11 18:55:29 2015] [error] [client 10.20.30.10] PHP Strict Standards: Non-static method DB::isError() should not be called statically, assuming $this from incompatible context in /usr/share/pear/DB.php on line 1387, referer: http://10.20.30.253/admin/config.php

4

Firstly you should go update all of your modules. The UCP you have is outdated by 28 days.

5

I had checked several times before posting and 12.0.24 wasn’t showing as an option. Just checked now, updated and applied config. but still the same issue.

6

“File does not exist” in the first error seems like that would be the issue. I’ve also uninstalled / reinstalled UCP but no help.

7

Just updated post subject - it’s ANY change in UCP. Always get a 403 forbidden - it definitely seems to be a permissions issue. I HAVE run amportal chown.

8

I resolved this. I had selectively created a Linked User for a couple of extensions and set a Custom Username and password. These were the users I was having issues with UCP.

I discovered the resolution when I ran “amportal a userman m” to migrate all users into User Manager and then ran “amportal a ucp enableall” to enable them. Any of the users that WEREN’T the ones I had created the Linked User for manually WORKED. So I deleted the users I created manually, ran the above commands again, and now UCP works for all users.

Thanks for your responses.

1 Like
9

Can you reproduce this reliably? If so please file a bug at http://issues.freepbx.org with version numbers and the precise steps to reproduce. I have been unable to confirm based on the above.

10

Thanks for this post. It saved me. Had an old system we upgrade and they have like 50 ext. amportal a userman m was a life saver!! Thanks!!!

11

I know the topic is old but i was able to reproduce the issue very easily ( just end up with same issue).
Asterisk 11.21.2
and freepbx 6.12.65-31
i know it’s end of life but for me it’s still the most stable version. you will experience the probleme if you create the user from the extension config ( like stated in earlier).

12

This has been fixed in freepbx 13