I’ve got a client that extensively uses the Call History panel in the UCP to listen to past call recordings. It’s worked great for the past two years, however as the call history has gotten bigger and bigger as they use it it’s taken longer and longer for the information to load or to perform a search in it.
I suspect because it performs the function on the entire call history over the lifetime of the phone system.
Is there a way to truncate that call history down to only say the last month of calls to speed up the performance as they don’t really care or need access to the history past that.
Is this maybe something I should setup a support ticket on?