UCP call history is missing from extension registered on multiple devices

I have just installed a fresh copy of FreePBX 16.0.19 and updated everything.

Problem:
The call history is missing from the UCP when an extension is registered on multiple devices.

I have another extension that is only registered on a yealink phone, and I can see the call history in that extensions UCP.

In the CDR it shows one device as NO ANSWER and the other as ANSWERED.

The reason I have multiple devices registered as the same extension is that I want to record all my calls from multiple devices and review the calls in the same UCP instead of having multiple call history windows to review in the UCP. Is there a better way to do this?

Thank you!

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.