I’ve filed tickets with iSymphony support but it’s been days and they’ve not responded. Seems if you purchase a product the support would be a little better. In any case…
I’m wondering if there is a way to get notified of chat messages in the native desktop client and also wondering if there is a way to keep the session from timing out in the native desktop client.
The program is working fine but the session is expiring much too soon ~ 3 minutes or so and it’s supposed to be designed to be opened all day as a control panel.
And without chat notifications the chat feature is useless.