We’re almost done moving our incredibly old and decrepit Comdial phone system over to a hosted FreePBX instance, but for the life of me, I can’t get the the Valcom Universal Paging interface V-9972 to register as a SIP extension. I’ve called support, been given a fairly old configuration doc and entered the fairly simple values but the Paging Adapter never tries to connect - the reports show the extension as “unavailable” - all of the things I’ve read say to set it up as a generic SIP device but I’m using Endpoint Manager which had no option for generic.
Can you upload some pictures of the Web UI SIP section for the Valcom Unit? Also in the logs if you run:
asterisk -rvvv
Do you see any attempts from that device trying to register?
OK this has been resolved with a firmware update to the device, and for anyone else who is having an issue - do not attempt to configure this with the Web UI. Use the Windows Configuration tool.
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