I’m receiving the following error when attempting to make an outbound call from my trunk:
TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 1 - failing through to other trunks
my trunk settings have not changed, only my server was rebooted.
Check the trunk status.
If the trunk is registering to provider then check whether it is registered and reachable.
That would not be the issue. Please see https://wiki.asterisk.org/wiki/display/AST/Hangup+Cause+Mappings
Hangup Cause = 1 means a 404, 485 or 604 where sent back as the SIP Code which maps to the Unallocated Number which generally means the number isn’t assigned in some way.
1 Like
hello,
i used the command sip show peers, and my Twilio sip trunk is connected properly.
twillo1/ 54.172.60.1 Yes Yes 5060 OK (69 ms)
Yeah no one is going to read that misformatted mess of a log output. Fix it.
Connected to Asterisk 13.26.0 currently running on sip-siliconvalley (pid = 1318
3)
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Executing [+16135272653@from-internal:1] Macro("SIP/8083-0000002f", "user-callerid,LIMIT,EXTERNAL,") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/8083-0000002f", "TOUCH_MONITOR=1559682055.97") in new stack
-- Executing [s@macro-user-callerid:2] Set("SIP/8083-0000002f", "AMPUSER=8083") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("SIP/8083-0000002f", "0?report") in new stack
-- Executing [s@macro-user-callerid:4] ExecIf("SIP/8083-0000002f", "1?Set(REALCALLERIDNUM=8083)") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/8083-0000002f", "AMPUSER=8083") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/8083-0000002f", "0?limit") in new stack
-- Executing [s@macro-user-callerid:7] Set("SIP/8083-0000002f", "AMPUSERCIDNAME=OttawaKaraoke.com") in new stack
-- Executing [s@macro-user-callerid:8] ExecIf("SIP/8083-0000002f", "0?Set(__CIDMASQUERADING=TRUE)") in new stack
-- Executing [s@macro-user-callerid:9] GotoIf("SIP/8083-0000002f", "0?report") in new stack
-- Executing [s@macro-user-callerid:10] Set("SIP/8083-0000002f", "AMPUSERCID=8083") in new stack
-- Executing [s@macro-user-callerid:11] Set("SIP/8083-0000002f", "__DIAL_OPTIONS=HhTtr") in new stack
-- Executing [s@macro-user-callerid:12] Set("SIP/8083-0000002f", "CALLERID(all)="OttawaKaraoke.com" <8083>") in new stack
-- Executing [s@macro-user-callerid:13] GotoIf("SIP/8083-0000002f", "0?limit") in new stack
-- Executing [s@macro-user-callerid:14] ExecIf("SIP/8083-0000002f", "1?Set(GROUP(concurrency_limit)=8083)") in new stack
-- Executing [s@macro-user-callerid:15] ExecIf("SIP/8083-0000002f", "0?Set(CHANNEL(language)=)") in new stack
-- Executing [s@macro-user-callerid:16] NoOp("SIP/8083-0000002f", "Macro Depth is 1") in new stack
-- Executing [s@macro-user-callerid:17] GotoIf("SIP/8083-0000002f", "1?report2:macroerror") in new stack
-- Goto (macro-user-callerid,s,18)
-- Executing [s@macro-user-callerid:18] GotoIf("SIP/8083-0000002f", "1?continue") in new stack
-- Goto (macro-user-callerid,s,37)
-- Executing [s@macro-user-callerid:37] Set("SIP/8083-0000002f", "CALLERID(number)=8083") in new stack
-- Executing [s@macro-user-callerid:38] Set("SIP/8083-0000002f", "CALLERID(name)=OttawaKaraoke.com") in new stack
-- Executing [s@macro-user-callerid:39] GotoIf("SIP/8083-0000002f", "0?cnum") in new stack
-- Executing [s@macro-user-callerid:40] Set("SIP/8083-0000002f", "CDR(cnam)=OttawaKaraoke.com") in new stack
-- Executing [s@macro-user-callerid:41] Set("SIP/8083-0000002f", "CDR(cnum)=8083") in new stack
-- Executing [s@macro-user-callerid:42] Set("SIP/8083-0000002f", "CHANNEL(language)=en") in new stack
-- Executing [+16135272653@from-internal:2] Gosub("SIP/8083-0000002f", "sub-record-check,s,1(out,+16135272653,dontcare)") in new stack
-- Executing [s@sub-record-check:1] GotoIf("SIP/8083-0000002f", "0?initialized") in new stack
-- Executing [s@sub-record-check:2] Set("SIP/8083-0000002f", "__REC_STATUS=INITIALIZED") in new stack
-- Executing [s@sub-record-check:3] Set("SIP/8083-0000002f", "NOW=1559682055") in new stack
-- Executing [s@sub-record-check:4] Set("SIP/8083-0000002f", "__DAY=04") in new stack
-- Executing [s@sub-record-check:5] Set("SIP/8083-0000002f", "__MONTH=06") in new stack
-- Executing [s@sub-record-check:6] Set("SIP/8083-0000002f", "__YEAR=2019") in new stack
-- Executing [s@sub-record-check:7] Set("SIP/8083-0000002f", "__TIMESTR=20190604-170055") in new stack
-- Executing [s@sub-record-check:8] Set("SIP/8083-0000002f", "__FROMEXTEN=8083") in new stack
-- Executing [s@sub-record-check:9] Set("SIP/8083-0000002f", "__MON_FMT=wav") in new stack
-- Executing [s@sub-record-check:10] NoOp("SIP/8083-0000002f", "Recordings initialized") in new stack
-- Executing [s@sub-record-check:11] ExecIf("SIP/8083-0000002f", "0?Set(ARG3=dontcare)") in new stack
-- Executing [s@sub-record-check:12] Set("SIP/8083-0000002f", "REC_POLICY_MODE_SAVE=") in new stack
-- Executing [s@sub-record-check:13] ExecIf("SIP/8083-0000002f", "0?Set(REC_STATUS=NO)") in new stack
-- Executing [s@sub-record-check:14] GotoIf("SIP/8083-0000002f", "3?checkaction") in new stack
-- Goto (sub-record-check,s,17)
-- Executing [s@sub-record-check:17] GotoIf("SIP/8083-0000002f", "1?sub-record-check,out,1") in new stack
-- Goto (sub-record-check,out,1)
-- Executing [out@sub-record-check:1] NoOp("SIP/8083-0000002f", "Outbound Recording Check from 8083 to +16135272653") in new stack
-- Executing [out@sub-record-check:2] Set("SIP/8083-0000002f", "RECMODE=dontcare") in new stack
-- Executing [out@sub-record-check:3] ExecIf("SIP/8083-0000002f", "1?Goto(routewins)") in new stack
-- Goto (sub-record-check,out,7)
-- Executing [out@sub-record-check:7] Gosub("SIP/8083-0000002f", "recordcheck,1(dontcare,out,+16135272653)") in new stack
-- Executing [recordcheck@sub-record-check:1] NoOp("SIP/8083-0000002f", "Starting recording check against dontcare") in new stack
-- Executing [recordcheck@sub-record-check:2] Goto("SIP/8083-0000002f", "dontcare") in new stack
-- Goto (sub-record-check,recordcheck,3)
-- Executing [recordcheck@sub-record-check:3] Return("SIP/8083-0000002f", "") in new stack
-- Executing [out@sub-record-check:8] Return("SIP/8083-0000002f", "") in new stack
-- Executing [+16135272653@from-internal:3] ExecIf("SIP/8083-0000002f", "0 ?Set(CDR(accountcode)=)") in new stack
-- Executing [+16135272653@from-internal:4] Set("SIP/8083-0000002f", "ROUTE_CIDSAVE="OttawaKaraoke.com" <8083>") in new stack
-- Executing [+16135272653@from-internal:5] Set("SIP/8083-0000002f", "MOHCLASS=default") in new stack
-- Executing [+16135272653@from-internal:6] Set("SIP/8083-0000002f", "_NODEST=") in new stack
-- Executing [+16135272653@from-internal:7] Macro("SIP/8083-0000002f", "dialout-trunk,2,+16135272653,,on") in new stack
-- Executing [s@macro-dialout-trunk:1] Set("SIP/8083-0000002f", "DIAL_TRUNK=2") in new stack
-- Executing [s@macro-dialout-trunk:2] ExecIf("SIP/8083-0000002f", "0?Set(DIAL_OPTIONS=Hhtr)") in new stack
-- Executing [s@macro-dialout-trunk:3] GosubIf("SIP/8083-0000002f", "0?sub-pincheck,s,1()") in new stack
-- Executing [s@macro-dialout-trunk:4] ExecIf("SIP/8083-0000002f", "0?Set(CALLERID(num)=8083)") in new stack
-- Executing [s@macro-dialout-trunk:5] GotoIf("SIP/8083-0000002f", "0?disabletrunk,1") in new stack
-- Executing [s@macro-dialout-trunk:6] Set("SIP/8083-0000002f", "DIAL_NUMBER=+16135272653") in new stack
-- Executing [s@macro-dialout-trunk:7] Set("SIP/8083-0000002f", "DIAL_TRUNK_OPTIONS=HhTtr") in new stack
-- Executing [s@macro-dialout-trunk:8] Set("SIP/8083-0000002f", "OUTBOUND_GROUP=OUT_2") in new stack
-- Executing [s@macro-dialout-trunk:9] Set("SIP/8083-0000002f", "DIAL_TRUNK_OPTIONS=T") in new stack
-- Executing [s@macro-dialout-trunk:10] GotoIf("SIP/8083-0000002f", "1?nomax") in new stack
-- Goto (macro-dialout-trunk,s,12)
-- Executing [s@macro-dialout-trunk:12] GotoIf("SIP/8083-0000002f", "0?skipoutcid") in new stack
-- Executing [s@macro-dialout-trunk:13] Macro("SIP/8083-0000002f", "outbound-callerid,2") in new stack
-- Executing [s@macro-outbound-callerid:1] NoOp("SIP/8083-0000002f", "8083") in new stack
-- Executing [s@macro-outbound-callerid:2] NoOp("SIP/8083-0000002f", "") in new stack
-- Executing [s@macro-outbound-callerid:3] NoOp("SIP/8083-0000002f", "off") in new stack
-- Executing [s@macro-outbound-callerid:4] ExecIf("SIP/8083-0000002f", "0?Set(CALLERPRES(name-pres)=)") in new stack
-- Executing [s@macro-outbound-callerid:5] ExecIf("SIP/8083-0000002f", "0?Set(CALLERPRES(num-pres)=)") in new stack
-- Executing [s@macro-outbound-callerid:6] ExecIf("SIP/8083-0000002f", "0?Set(REALCALLERIDNUM=8083)") in new stack
-- Executing [s@macro-outbound-callerid:7] ExecIf("SIP/8083-0000002f", "0?Set(AMPUSER=8083)") in new stack
-- Executing [s@macro-outbound-callerid:8] GotoIf("SIP/8083-0000002f", "1?normcid") in new stack
-- Goto (macro-outbound-callerid,s,12)
-- Executing [s@macro-outbound-callerid:12] Set("SIP/8083-0000002f", "USEROUTCID=+16135272653") in new stack
-- Executing [s@macro-outbound-callerid:13] Set("SIP/8083-0000002f", "EMERGENCYCID=") in new stack
-- Executing [s@macro-outbound-callerid:14] Set("SIP/8083-0000002f", "TRUNKOUTCID=+16135194257") in new stack
-- Executing [s@macro-outbound-callerid:15] GotoIf("SIP/8083-0000002f", "1?trunkcid") in new stack
-- Goto (macro-outbound-callerid,s,21)
-- Executing [s@macro-outbound-callerid:21] ExecIf("SIP/8083-0000002f", "1?Set(CALLERID(all)=+16135194257)") in new stack
-- Executing [s@macro-outbound-callerid:22] ExecIf("SIP/8083-0000002f", "1?Set(CALLERID(all)=+16135272653)") in new stack
-- Executing [s@macro-outbound-callerid:23] ExecIf("SIP/8083-0000002f", "0?Set(CALLERID(all)=)") in new stack
-- Executing [s@macro-outbound-callerid:24] ExecIf("SIP/8083-0000002f", "0?Set(CALLERPRES(name-pres)=prohib_passed_screen)") in new stack
-- Executing [s@macro-outbound-callerid:25] ExecIf("SIP/8083-0000002f", "0?Set(CALLERPRES(num-pres)=prohib_passed_screen)") in new stack
-- Executing [s@macro-outbound-callerid:26] Set("SIP/8083-0000002f", "CDR(outbound_cnum)=+16135272653") in new stack
-- Executing [s@macro-outbound-callerid:27] Set("SIP/8083-0000002f", "CDR(outbound_cnam)=") in new stack
-- Executing [s@macro-dialout-trunk:14] GosubIf("SIP/8083-0000002f", "1?sub-flp-2,s,1()") in new stack
-- Executing [s@sub-flp-2:1] ExecIf("SIP/8083-0000002f", "0?Set(TARGET_FLP_2=+135272653)") in new stack
-- Executing [s@sub-flp-2:2] GotoIf("SIP/8083-0000002f", "0?match") in new stack
-- Executing [s@sub-flp-2:3] Return("SIP/8083-0000002f", "") in new stack
-- Executing [s@macro-dialout-trunk:15] Set("SIP/8083-0000002f", "OUTNUM=+16135272653") in new stack
-- Executing [s@macro-dialout-trunk:16] Set("SIP/8083-0000002f", "custom=SIP/twillo1") in new stack
-- Executing [s@macro-dialout-trunk:17] ExecIf("SIP/8083-0000002f", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)T)") in new stack
-- Executing [s@macro-dialout-trunk:18] ExecIf("SIP/8083-0000002f", "0?Set(DIAL_TRUNK_OPTIONS=TM(confirm))") in new stack
-- Executing [s@macro-dialout-trunk:19] Macro("SIP/8083-0000002f", "dialout-trunk-predial-hook,") in new stack
-- Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit("SIP/8083-0000002f", "") in new stack
-- Executing [s@macro-dialout-trunk:20] GotoIf("SIP/8083-0000002f", "0?skipcrm") in new stack
-- Executing [s@macro-dialout-trunk:21] Set("SIP/8083-0000002f", "__CRM_DIRECTION=OUTBOUND") in new stack
-- Executing [s@macro-dialout-trunk:22] Set("SIP/8083-0000002f", "__CRM_DESTINATION=+16135272653") in new stack
-- Executing [s@macro-dialout-trunk:23] Set("SIP/8083-0000002f", "__CRM_SOURCE=8083") in new stack
-- Executing [s@macro-dialout-trunk:24] AGI("SIP/8083-0000002f", "sangomacrm.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi
-- <SIP/8083-0000002f>AGI Script sangomacrm.agi completed, returning 0
-- Executing [s@macro-dialout-trunk:25] Set("SIP/8083-0000002f", "CHANNEL(hangup_handler_push)=crm-hangup,s,1") in new stack
-- Executing [s@macro-dialout-trunk:26] NoOp("SIP/8083-0000002f", "CRM Finished") in new stack
-- Executing [s@macro-dialout-trunk:27] GotoIf("SIP/8083-0000002f", "0?bypass,1") in new stack
-- Executing [s@macro-dialout-trunk:28] ExecIf("SIP/8083-0000002f", "1?Set(CONNECTEDLINE(num,i)=+16135272653)") in new stack
-- Executing [s@macro-dialout-trunk:29] ExecIf("SIP/8083-0000002f", "1?Set(CONNECTEDLINE(name,i)=CID:+16135272653)") in new stack
-- Executing [s@macro-dialout-trunk:30] ExecIf("SIP/8083-0000002f", "0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)+16135272653)") in new stack
-- Executing [s@macro-dialout-trunk:31] GotoIf("SIP/8083-0000002f", "0?customtrunk") in new stack
-- Executing [s@macro-dialout-trunk:32] Dial("SIP/8083-0000002f", "SIP/twillo1/+16135272653,300,Tb(func-apply-sipheaders^s^1,(2))") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- SIP/twillo1-00000030 Internal Gosub(func-apply-sipheaders,s,1(2)) start
-- Executing [s@func-apply-sipheaders:1] ExecIf("SIP/twillo1-00000030", "0?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1)") in new stack
-- Executing [s@func-apply-sipheaders:2] NoOp("SIP/twillo1-00000030", "Applying SIP Headers to channel SIP/twillo1-00000030") in new stack
-- Executing [s@func-apply-sipheaders:3] Set("SIP/twillo1-00000030", "TECH=SIP") in new stack
-- Executing [s@func-apply-sipheaders:4] Set("SIP/twillo1-00000030", "SIPHEADERKEYS=") in new stack
-- Executing [s@func-apply-sipheaders:5] While("SIP/twillo1-00000030", "0") in new stack
-- Jumping to priority 12
-- Executing [s@func-apply-sipheaders:13] Return("SIP/twillo1-00000030", "") in new stack
== Spawn extension (from-trunk-sip-twillo1, +16135272653, 1) exited non-zero on 'SIP/twillo1-00000030'
-- SIP/twillo1-00000030 Internal Gosub(func-apply-sipheaders,s,1(2)) complete GOSUB_RETVAL=
-- Called SIP/twillo1/+16135272653
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing [s@macro-dialout-trunk:33] NoOp("SIP/8083-0000002f", "Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 1") in new stack
-- Executing [s@macro-dialout-trunk:34] GotoIf("SIP/8083-0000002f", "1?continue,1:s-CHANUNAVAIL,1") in new stack
-- Goto (macro-dialout-trunk,continue,1)
-- Executing [continue@macro-dialout-trunk:1] NoOp("SIP/8083-0000002f", "TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 1 - failing through to other trunks") in new stack
-- Executing [continue@macro-dialout-trunk:2] ExecIf("SIP/8083-0000002f", "1?Set(CALLERID(number)=8083)") in new stack
-- Executing [+16135272653@from-internal:8] Set("SIP/8083-0000002f", "CALLERID(all)="OttawaKaraoke.com" <8083>") in new stack
-- Executing [+16135272653@from-internal:9] Set("SIP/8083-0000002f", "_KEEPCID=TRUE") in new stack
-- Executing [+16135272653@from-internal:10] Goto("SIP/8083-0000002f", "app-blackhole,hangup,1") in new stack
-- Goto (app-blackhole,hangup,1)
-- Executing [hangup@app-blackhole:1] NoOp("SIP/8083-0000002f", "Blackhole Dest: Hangup") in new stack
-- Executing [hangup@app-blackhole:2] Hangup("SIP/8083-0000002f", "") in new stack
== Spawn extension (app-blackhole, hangup, 2) exited non-zero on 'SIP/8083-0000002f'
-- SIP/8083-0000002f Internal Gosub(crm-hangup,s,1) start
-- Executing [s@crm-hangup:1] NoOp("SIP/8083-0000002f", "Sending Hangup to CRM") in new stack
-- Executing [s@crm-hangup:2] NoOp("SIP/8083-0000002f", "HANGUP CAUSE: 1") in new stack
-- Executing [s@crm-hangup:3] ExecIf("SIP/8083-0000002f", "0?Set(__CRM_VOICEMAIL=)") in new stack
-- Executing [s@crm-hangup:4] NoOp("SIP/8083-0000002f", "MASTER CHANNEL: 1559682055.97 = 1559682055.97") in new stack
-- Executing [s@crm-hangup:5] GotoIf("SIP/8083-0000002f", "0?return") in new stack
-- Executing [s@crm-hangup:6] Set("SIP/8083-0000002f", "__CRM_HANGUP=1") in new stack
-- Executing [s@crm-hangup:7] AGI("SIP/8083-0000002f", "sangomacrm.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi
-- <SIP/8083-0000002f>AGI Script sangomacrm.agi completed, returning 0
-- Executing [s@crm-hangup:8] Return("SIP/8083-0000002f", "") in new stack
== Spawn extension (app-blackhole, hangup, 2) exited non-zero on 'SIP/8083-0000002f'
-- SIP/8083-0000002f Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=
``
Sames as my original post, unknown or unallowed number. This is a real number? Are you having issues calling other numbers or just this one.
Hello, @BlazeStudios
Thank you for your reply.
I’m calling the following number +16135272653, from extension 8083.
I can call extensions properly, they ring each other, but I can’t call external numbers.
Contact the support people from your ITSP/VSP and ask them to look at their logs for the call. I expect they can steer you towards the correct solution to the problem.
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