I’m receiving the following error when attempting to make an outbound call from my trunk:
TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 1 - failing through to other trunks
my trunk settings have not changed, only my server was rebooted.
Check the trunk status.
If the trunk is registering to provider then check whether it is registered and reachable.
That would not be the issue. Please see https://wiki.asterisk.org/wiki/display/AST/Hangup+Cause+Mappings
Hangup Cause = 1 means a 404, 485 or 604 where sent back as the SIP Code which maps to the Unallocated Number which generally means the number isn’t assigned in some way.
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hello,
i used the command sip show peers, and my Twilio sip trunk is connected properly.
twillo1/ 54.172.60.1 Yes Yes 5060 OK (69 ms)
Yeah no one is going to read that misformatted mess of a log output. Fix it.
Connected to Asterisk 13.26.0 currently running on sip-siliconvalley (pid = 1318
3)
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Executing [[email protected]:1] Macro("SIP/8083-0000002f", "user-callerid,LIMIT,EXTERNAL,") in new stack
-- Executing [[email protected]:1] Set("SIP/8083-0000002f", "TOUCH_MONITOR=1559682055.97") in new stack
-- Executing [[email protected]:2] Set("SIP/8083-0000002f", "AMPUSER=8083") in new stack
-- Executing [[email protected]:3] GotoIf("SIP/8083-0000002f", "0?report") in new stack
-- Executing [[email protected]:4] ExecIf("SIP/8083-0000002f", "1?Set(REALCALLERIDNUM=8083)") in new stack
-- Executing [[email protected]:5] Set("SIP/8083-0000002f", "AMPUSER=8083") in new stack
-- Executing [[email protected]:6] GotoIf("SIP/8083-0000002f", "0?limit") in new stack
-- Executing [[email protected]:7] Set("SIP/8083-0000002f", "AMPUSERCIDNAME=OttawaKaraoke.com") in new stack
-- Executing [[email protected]:8] ExecIf("SIP/8083-0000002f", "0?Set(__CIDMASQUERADING=TRUE)") in new stack
-- Executing [[email protected]:9] GotoIf("SIP/8083-0000002f", "0?report") in new stack
-- Executing [[email protected]:10] Set("SIP/8083-0000002f", "AMPUSERCID=8083") in new stack
-- Executing [[email protected]:11] Set("SIP/8083-0000002f", "__DIAL_OPTIONS=HhTtr") in new stack
-- Executing [[email protected]:12] Set("SIP/8083-0000002f", "CALLERID(all)="OttawaKaraoke.com" <8083>") in new stack
-- Executing [[email protected]:13] GotoIf("SIP/8083-0000002f", "0?limit") in new stack
-- Executing [[email protected]:14] ExecIf("SIP/8083-0000002f", "1?Set(GROUP(concurrency_limit)=8083)") in new stack
-- Executing [[email protected]:15] ExecIf("SIP/8083-0000002f", "0?Set(CHANNEL(language)=)") in new stack
-- Executing [[email protected]:16] NoOp("SIP/8083-0000002f", "Macro Depth is 1") in new stack
-- Executing [[email protected]:17] GotoIf("SIP/8083-0000002f", "1?report2:macroerror") in new stack
-- Goto (macro-user-callerid,s,18)
-- Executing [[email protected]:18] GotoIf("SIP/8083-0000002f", "1?continue") in new stack
-- Goto (macro-user-callerid,s,37)
-- Executing [[email protected]:37] Set("SIP/8083-0000002f", "CALLERID(number)=8083") in new stack
-- Executing [[email protected]:38] Set("SIP/8083-0000002f", "CALLERID(name)=OttawaKaraoke.com") in new stack
-- Executing [[email protected]:39] GotoIf("SIP/8083-0000002f", "0?cnum") in new stack
-- Executing [[email protected]:40] Set("SIP/8083-0000002f", "CDR(cnam)=OttawaKaraoke.com") in new stack
-- Executing [[email protected]:41] Set("SIP/8083-0000002f", "CDR(cnum)=8083") in new stack
-- Executing [[email protected]:42] Set("SIP/8083-0000002f", "CHANNEL(language)=en") in new stack
-- Executing [[email protected]:2] Gosub("SIP/8083-0000002f", "sub-record-check,s,1(out,+16135272653,dontcare)") in new stack
-- Executing [[email protected]:1] GotoIf("SIP/8083-0000002f", "0?initialized") in new stack
-- Executing [[email protected]:2] Set("SIP/8083-0000002f", "__REC_STATUS=INITIALIZED") in new stack
-- Executing [[email protected]:3] Set("SIP/8083-0000002f", "NOW=1559682055") in new stack
-- Executing [[email protected]:4] Set("SIP/8083-0000002f", "__DAY=04") in new stack
-- Executing [[email protected]:5] Set("SIP/8083-0000002f", "__MONTH=06") in new stack
-- Executing [[email protected]:6] Set("SIP/8083-0000002f", "__YEAR=2019") in new stack
-- Executing [[email protected]:7] Set("SIP/8083-0000002f", "__TIMESTR=20190604-170055") in new stack
-- Executing [[email protected]:8] Set("SIP/8083-0000002f", "__FROMEXTEN=8083") in new stack
-- Executing [[email protected]:9] Set("SIP/8083-0000002f", "__MON_FMT=wav") in new stack
-- Executing [[email protected]:10] NoOp("SIP/8083-0000002f", "Recordings initialized") in new stack
-- Executing [[email protected]:11] ExecIf("SIP/8083-0000002f", "0?Set(ARG3=dontcare)") in new stack
-- Executing [[email protected]:12] Set("SIP/8083-0000002f", "REC_POLICY_MODE_SAVE=") in new stack
-- Executing [[email protected]:13] ExecIf("SIP/8083-0000002f", "0?Set(REC_STATUS=NO)") in new stack
-- Executing [[email protected]:14] GotoIf("SIP/8083-0000002f", "3?checkaction") in new stack
-- Goto (sub-record-check,s,17)
-- Executing [[email protected]:17] GotoIf("SIP/8083-0000002f", "1?sub-record-check,out,1") in new stack
-- Goto (sub-record-check,out,1)
-- Executing [[email protected]:1] NoOp("SIP/8083-0000002f", "Outbound Recording Check from 8083 to +16135272653") in new stack
-- Executing [[email protected]:2] Set("SIP/8083-0000002f", "RECMODE=dontcare") in new stack
-- Executing [[email protected]:3] ExecIf("SIP/8083-0000002f", "1?Goto(routewins)") in new stack
-- Goto (sub-record-check,out,7)
-- Executing [[email protected]:7] Gosub("SIP/8083-0000002f", "recordcheck,1(dontcare,out,+16135272653)") in new stack
-- Executing [[email protected]:1] NoOp("SIP/8083-0000002f", "Starting recording check against dontcare") in new stack
-- Executing [[email protected]:2] Goto("SIP/8083-0000002f", "dontcare") in new stack
-- Goto (sub-record-check,recordcheck,3)
-- Executing [[email protected]:3] Return("SIP/8083-0000002f", "") in new stack
-- Executing [[email protected]:8] Return("SIP/8083-0000002f", "") in new stack
-- Executing [[email protected]:3] ExecIf("SIP/8083-0000002f", "0 ?Set(CDR(accountcode)=)") in new stack
-- Executing [[email protected]:4] Set("SIP/8083-0000002f", "ROUTE_CIDSAVE="OttawaKaraoke.com" <8083>") in new stack
-- Executing [[email protected]:5] Set("SIP/8083-0000002f", "MOHCLASS=default") in new stack
-- Executing [[email protected]:6] Set("SIP/8083-0000002f", "_NODEST=") in new stack
-- Executing [[email protected]:7] Macro("SIP/8083-0000002f", "dialout-trunk,2,+16135272653,,on") in new stack
-- Executing [[email protected]:1] Set("SIP/8083-0000002f", "DIAL_TRUNK=2") in new stack
-- Executing [[email protected]:2] ExecIf("SIP/8083-0000002f", "0?Set(DIAL_OPTIONS=Hhtr)") in new stack
-- Executing [[email protected]:3] GosubIf("SIP/8083-0000002f", "0?sub-pincheck,s,1()") in new stack
-- Executing [[email protected]:4] ExecIf("SIP/8083-0000002f", "0?Set(CALLERID(num)=8083)") in new stack
-- Executing [[email protected]:5] GotoIf("SIP/8083-0000002f", "0?disabletrunk,1") in new stack
-- Executing [[email protected]:6] Set("SIP/8083-0000002f", "DIAL_NUMBER=+16135272653") in new stack
-- Executing [[email protected]:7] Set("SIP/8083-0000002f", "DIAL_TRUNK_OPTIONS=HhTtr") in new stack
-- Executing [[email protected]:8] Set("SIP/8083-0000002f", "OUTBOUND_GROUP=OUT_2") in new stack
-- Executing [[email protected]:9] Set("SIP/8083-0000002f", "DIAL_TRUNK_OPTIONS=T") in new stack
-- Executing [[email protected]:10] GotoIf("SIP/8083-0000002f", "1?nomax") in new stack
-- Goto (macro-dialout-trunk,s,12)
-- Executing [[email protected]:12] GotoIf("SIP/8083-0000002f", "0?skipoutcid") in new stack
-- Executing [[email protected]:13] Macro("SIP/8083-0000002f", "outbound-callerid,2") in new stack
-- Executing [[email protected]:1] NoOp("SIP/8083-0000002f", "8083") in new stack
-- Executing [[email protected]:2] NoOp("SIP/8083-0000002f", "") in new stack
-- Executing [[email protected]:3] NoOp("SIP/8083-0000002f", "off") in new stack
-- Executing [[email protected]:4] ExecIf("SIP/8083-0000002f", "0?Set(CALLERPRES(name-pres)=)") in new stack
-- Executing [[email protected]:5] ExecIf("SIP/8083-0000002f", "0?Set(CALLERPRES(num-pres)=)") in new stack
-- Executing [[email protected]:6] ExecIf("SIP/8083-0000002f", "0?Set(REALCALLERIDNUM=8083)") in new stack
-- Executing [[email protected]:7] ExecIf("SIP/8083-0000002f", "0?Set(AMPUSER=8083)") in new stack
-- Executing [[email protected]:8] GotoIf("SIP/8083-0000002f", "1?normcid") in new stack
-- Goto (macro-outbound-callerid,s,12)
-- Executing [[email protected]:12] Set("SIP/8083-0000002f", "USEROUTCID=+16135272653") in new stack
-- Executing [[email protected]:13] Set("SIP/8083-0000002f", "EMERGENCYCID=") in new stack
-- Executing [[email protected]:14] Set("SIP/8083-0000002f", "TRUNKOUTCID=+16135194257") in new stack
-- Executing [[email protected]:15] GotoIf("SIP/8083-0000002f", "1?trunkcid") in new stack
-- Goto (macro-outbound-callerid,s,21)
-- Executing [[email protected]:21] ExecIf("SIP/8083-0000002f", "1?Set(CALLERID(all)=+16135194257)") in new stack
-- Executing [[email protected]:22] ExecIf("SIP/8083-0000002f", "1?Set(CALLERID(all)=+16135272653)") in new stack
-- Executing [[email protected]:23] ExecIf("SIP/8083-0000002f", "0?Set(CALLERID(all)=)") in new stack
-- Executing [[email protected]:24] ExecIf("SIP/8083-0000002f", "0?Set(CALLERPRES(name-pres)=prohib_passed_screen)") in new stack
-- Executing [[email protected]:25] ExecIf("SIP/8083-0000002f", "0?Set(CALLERPRES(num-pres)=prohib_passed_screen)") in new stack
-- Executing [[email protected]:26] Set("SIP/8083-0000002f", "CDR(outbound_cnum)=+16135272653") in new stack
-- Executing [[email protected]:27] Set("SIP/8083-0000002f", "CDR(outbound_cnam)=") in new stack
-- Executing [[email protected]:14] GosubIf("SIP/8083-0000002f", "1?sub-flp-2,s,1()") in new stack
-- Executing [[email protected]:1] ExecIf("SIP/8083-0000002f", "0?Set(TARGET_FLP_2=+135272653)") in new stack
-- Executing [[email protected]:2] GotoIf("SIP/8083-0000002f", "0?match") in new stack
-- Executing [[email protected]:3] Return("SIP/8083-0000002f", "") in new stack
-- Executing [[email protected]:15] Set("SIP/8083-0000002f", "OUTNUM=+16135272653") in new stack
-- Executing [[email protected]:16] Set("SIP/8083-0000002f", "custom=SIP/twillo1") in new stack
-- Executing [[email protected]:17] ExecIf("SIP/8083-0000002f", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)T)") in new stack
-- Executing [[email protected]:18] ExecIf("SIP/8083-0000002f", "0?Set(DIAL_TRUNK_OPTIONS=TM(confirm))") in new stack
-- Executing [[email protected]:19] Macro("SIP/8083-0000002f", "dialout-trunk-predial-hook,") in new stack
-- Executing [[email protected]:1] MacroExit("SIP/8083-0000002f", "") in new stack
-- Executing [[email protected]:20] GotoIf("SIP/8083-0000002f", "0?skipcrm") in new stack
-- Executing [[email protected]:21] Set("SIP/8083-0000002f", "__CRM_DIRECTION=OUTBOUND") in new stack
-- Executing [[email protected]:22] Set("SIP/8083-0000002f", "__CRM_DESTINATION=+16135272653") in new stack
-- Executing [[email protected]:23] Set("SIP/8083-0000002f", "__CRM_SOURCE=8083") in new stack
-- Executing [[email protected]:24] AGI("SIP/8083-0000002f", "sangomacrm.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi
-- <SIP/8083-0000002f>AGI Script sangomacrm.agi completed, returning 0
-- Executing [[email protected]:25] Set("SIP/8083-0000002f", "CHANNEL(hangup_handler_push)=crm-hangup,s,1") in new stack
-- Executing [[email protected]:26] NoOp("SIP/8083-0000002f", "CRM Finished") in new stack
-- Executing [[email protected]:27] GotoIf("SIP/8083-0000002f", "0?bypass,1") in new stack
-- Executing [[email protected]:28] ExecIf("SIP/8083-0000002f", "1?Set(CONNECTEDLINE(num,i)=+16135272653)") in new stack
-- Executing [[email protected]runk:29] ExecIf("SIP/8083-0000002f", "1?Set(CONNECTEDLINE(name,i)=CID:+16135272653)") in new stack
-- Executing [[email protected]:30] ExecIf("SIP/8083-0000002f", "0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)+16135272653)") in new stack
-- Executing [[email protected]:31] GotoIf("SIP/8083-0000002f", "0?customtrunk") in new stack
-- Executing [[email protected]:32] Dial("SIP/8083-0000002f", "SIP/twillo1/+16135272653,300,Tb(func-apply-sipheaders^s^1,(2))") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- SIP/twillo1-00000030 Internal Gosub(func-apply-sipheaders,s,1(2)) start
-- Executing [[email protected]:1] ExecIf("SIP/twillo1-00000030", "0?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1)") in new stack
-- Executing [[email protected]:2] NoOp("SIP/twillo1-00000030", "Applying SIP Headers to channel SIP/twillo1-00000030") in new stack
-- Executing [[email protected]:3] Set("SIP/twillo1-00000030", "TECH=SIP") in new stack
-- Executing [[email protected]:4] Set("SIP/twillo1-00000030", "SIPHEADERKEYS=") in new stack
-- Executing [[email protected]:5] While("SIP/twillo1-00000030", "0") in new stack
-- Jumping to priority 12
-- Executing [[email protected]:13] Return("SIP/twillo1-00000030", "") in new stack
== Spawn extension (from-trunk-sip-twillo1, +16135272653, 1) exited non-zero on 'SIP/twillo1-00000030'
-- SIP/twillo1-00000030 Internal Gosub(func-apply-sipheaders,s,1(2)) complete GOSUB_RETVAL=
-- Called SIP/twillo1/+16135272653
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing [[email protected]:33] NoOp("SIP/8083-0000002f", "Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 1") in new stack
-- Executing [[email protected]:34] GotoIf("SIP/8083-0000002f", "1?continue,1:s-CHANUNAVAIL,1") in new stack
-- Goto (macro-dialout-trunk,continue,1)
-- Executing [[email protected]:1] NoOp("SIP/8083-0000002f", "TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 1 - failing through to other trunks") in new stack
-- Executing [[email protected]:2] ExecIf("SIP/8083-0000002f", "1?Set(CALLERID(number)=8083)") in new stack
-- Executing [[email protected]:8] Set("SIP/8083-0000002f", "CALLERID(all)="OttawaKaraoke.com" <8083>") in new stack
-- Executing [[email protected]:9] Set("SIP/8083-0000002f", "_KEEPCID=TRUE") in new stack
-- Executing [[email protected]:10] Goto("SIP/8083-0000002f", "app-blackhole,hangup,1") in new stack
-- Goto (app-blackhole,hangup,1)
-- Executing [[email protected]:1] NoOp("SIP/8083-0000002f", "Blackhole Dest: Hangup") in new stack
-- Executing [[email protected]:2] Hangup("SIP/8083-0000002f", "") in new stack
== Spawn extension (app-blackhole, hangup, 2) exited non-zero on 'SIP/8083-0000002f'
-- SIP/8083-0000002f Internal Gosub(crm-hangup,s,1) start
-- Executing [[email protected]:1] NoOp("SIP/8083-0000002f", "Sending Hangup to CRM") in new stack
-- Executing [[email protected]:2] NoOp("SIP/8083-0000002f", "HANGUP CAUSE: 1") in new stack
-- Executing [[email protected]:3] ExecIf("SIP/8083-0000002f", "0?Set(__CRM_VOICEMAIL=)") in new stack
-- Executing [[email protected]:4] NoOp("SIP/8083-0000002f", "MASTER CHANNEL: 1559682055.97 = 1559682055.97") in new stack
-- Executing [[email protected]:5] GotoIf("SIP/8083-0000002f", "0?return") in new stack
-- Executing [[email protected]:6] Set("SIP/8083-0000002f", "__CRM_HANGUP=1") in new stack
-- Executing [[email protected]:7] AGI("SIP/8083-0000002f", "sangomacrm.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi
-- <SIP/8083-0000002f>AGI Script sangomacrm.agi completed, returning 0
-- Executing [[email protected]:8] Return("SIP/8083-0000002f", "") in new stack
== Spawn extension (app-blackhole, hangup, 2) exited non-zero on 'SIP/8083-0000002f'
-- SIP/8083-0000002f Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=
``
Sames as my original post, unknown or unallowed number. This is a real number? Are you having issues calling other numbers or just this one.
Hello, @BlazeStudios
Thank you for your reply.
I’m calling the following number +16135272653, from extension 8083.
I can call extensions properly, they ring each other, but I can’t call external numbers.
Contact the support people from your ITSP/VSP and ask them to look at their logs for the call. I expect they can steer you towards the correct solution to the problem.
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