We’ve got an office running Trixbox 220.127.116.11 (Asterisk 18.104.22.168-FONCORE-r78) that we’re trying to move to FreePBX 22.214.171.124. Trixbox is a physical server at the remote office. FreePBX is a virtual here at my office. The FreePBX setup is a fresh build (not trying to update Trixbox into FreePBX). Once we’ve moved them over to the virtual, we’ll take their existing physical server and replace all of the spinning parts, then load the virtual back onto it. When this is all done, they’ll have a new physical FreePBX system.
With all of that info out of the way…when we attempted to cut them over from the physical to the virtual, we couldn’t get the existing phones to register on the new system. The phones were online (you could access the WebUI, etc), however, they were constantly throwing 403 or 408 errors. The only variation between the 2 systems was a different secret (Trix - password, FreePBX - password1). I modified the FreePBX extensions to have password instead of password1, but it still wouldn’t register the phone. We also tried to factory default and erase local configs on the phone, hoping that a fresh phone would just grab the info and go, however, we got the same results as before. What am I missing to get these phones onto the new system?
Phone - Aastra 6755i
Firmware Version: 126.96.36.1999
Firmware Release Code: SIP
Boot Version: 188.8.131.520
Date/Time: Feb 22 2011 22:17:14