How do I make it so that users can park and transfer outbound calls.
I have secretaries that call out to customers then transfer to other people
they cannot call out and transfer or park the call and its very frustrating does anyone know how to fix this ?
You did not provide enough information to answer your question.
What version of Asterisk/FreePBX?
What kind of phones?
The transfer code is ## for endpoints lacking a dedicated transfer key.
You need to learn how to ask questions in a user supported forum, your question as phrased did not deserve a response.
In your general setting page on FreePBX try setting:
Asterisk Outbound Dial command options: tTwW