Hi,
We have some problems with the following scenario:
- CustomerA calls, user1 pick up the phone, customerA wants to speak user2
- User1 calls user2
- User2 pick up the phone and get’s user1 and say that customerA wants to speak user2
- At this time customerB calls
- User1 wants to transfer customerA to user2
- User1 is still connected with user2
- CustomerA is now connected with cusomterB
System specifics:
- FreePBX Distro version 1.812.210.58
- SNOM 370 devices
Does anybody know how to solve this problem?