I have 5 numbers all with the same provider Twilio
I have 5 inbound routes all identical in nature with the exception of the DID corresponding to each of the 5 from Twilio.
The toll Free number gets a message that it is disconnected (Allison Smith Voice) the other 4 numbers ring thru just fine, we can make and receive calls over the trunk without any hiccup.
Asterisk shows this:
Connected to Asterisk 14.7.5 currently running on freepbx (pid = 2313)
== Setting global variable ‘SIPDOMAIN’ to ‘96...***’
– Executing [+18005551212@from-sip-external:1] NoOp(“PJSIP/anonymous-00004bfc”, “Received incoming SIP connection from unknown peer to +18005551212”) in new stack
– Executing [+18005551212@from-sip-external:2] Set(“PJSIP/anonymous-00004bfc”, “DID=+18005551212”) in new stack
– Executing [+18005551212@from-sip-external:3] Goto(“PJSIP/anonymous-00004bfc”, “s,1”) in new stack
– Goto (from-sip-external,s,1)
– Executing [s@from-sip-external:1] GotoIf(“PJSIP/anonymous-00004bfc”, “1?setlanguage:checkanon”) in new stack
– Goto (from-sip-external,s,2)
– Executing [s@from-sip-external:2] Set(“PJSIP/anonymous-00004bfc”, “CHANNEL(language)=en”) in new stack
– Executing [s@from-sip-external:3] GotoIf(“PJSIP/anonymous-00004bfc”, “1?noanonymous”) in new stack
– Goto (from-sip-external,s,5)
– Executing [s@from-sip-external:5] Set(“PJSIP/anonymous-00004bfc”, “TIMEOUT(absolute)=15”) in new stack
– Channel will hangup at 2018-10-25 08:51:11.398 PDT.
[2018-10-25 08:50:56] WARNING[21865][C-00001663]: func_channel.c:470 func_channel_read: Unknown or unavailable item requested: ‘recvip’
– Executing [s@from-sip-external:6] Log(“PJSIP/anonymous-00004bfc”, "WARNING,"Rejecting unknown SIP connection from “”) in new stack
[2018-10-25 08:50:56] WARNING[21865][C-00001663]: Ext. s:6 @ from-sip-external: "Rejecting unknown SIP connection from "
– Executing [s@from-sip-external:7] Answer(“PJSIP/anonymous-00004bfc”, “”) in new stack
> 0x7feaecde7190 – Strict RTP learning after remote address set to: 54.244.51.28:14428
> 0x7feaecde7190 – Strict RTP switching to RTP target address 54.244.51.28:14428 as source
– Executing [s@from-sip-external:8] Wait(“PJSIP/anonymous-00004bfc”, “2”) in new stack
> 0x7feaecde7190 – Strict RTP learning complete - Locking on source address 54.244.51.28:14428
– Executing [s@from-sip-external:9] Playback(“PJSIP/anonymous-00004bfc”, “ss-noservice”) in new stack
– <PJSIP/anonymous-00004bfc> Playing ‘ss-noservice.ulaw’ (language ‘en’)
– Executing [h@from-sip-external:1] Hangup(“PJSIP/anonymous-00004bfc”, “”) in new stack
== Spawn extension (from-sip-external, h, 1) exited non-zero on ‘PJSIP/anonymous-00004bfc’
So with all of that I am at a loss, I have tried everything I know to fix the issue. Our toll free gets used a lot and the previous IT has taken all the steps necessary to open the firewall to Twilio’s IPs and Ports as I have double verified them. And I am leaning towards this being my problem and theirs but I need to know for sure.
12.7.5-1807-1.sng7
FreePBX 14.0.3.19
Asterisk 14.7.5