TIP: How-To: Using Call Forwarding (*72) [SOLVED]

[sawgood1000 (Shawn)]

Hi SangomaOS Team:
Hi FreePBX Forum:

When using SangomaOS (built from .ISO) …

And … you use the PBX feature code *72 (call forwarding) …
Once an IP endpoint has used *72 (and forwarded calls to a cell) …

Question:
Is it possible to get a BLF (button) on the IP endpoint that will go RED if Call Forwarding (using *72) is “active”?

GREEN = *72 CF is OFF
RED = *72 CF is ON

This way, an end user has something on their IP phone letting them know that they have turned ON CF using the *72 feature code.

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NOTES:

If one uses the MENU process of an IP endpoint for call forwarding (an ICON) comes up on the IP endpoint to indicate CF (at the phone level is turned on) …

This way of doing CF (phone level) is not being used because it is not effective as using FM/FM or the PBX-level *72/*73 feature code(s)

But at least the IP endpoint puts an ICON on the phone showing calls are being forwarded.

Also:

I know how to get a BLF button to work for the Find Me / Follow Me module … this BLF button would be GREEN for FM/FM (off) and RED for FM/FM (on) …

We would like some type of indicator on the phone for when the PBX-level *72 feature code is in effect (ON) …

Thanks for any tips.

[sawgood1000 (Shawn)]

SOLVED:

Using *96ext as the syntax for the BLF/PFK button on an endpoint

Call Forwarding Toggle SangomaOS feature code
vs *72 and/or *73

This shows (using HINTS) a GREEN / RED button on IP endpoints
GREEN = CF (OFF)
RED = CF (ON)

One button, for toggle instead of using (2) buttons …

Thank you SangomaOS for having this work with Asterisk HINTS.
Very nice work.