TIMED OUT Queues, FreePBX POST API with called number

FreePBX Configuration
1

Hello friends,
I need to understand how to insert this function into my configuration:

I need to set the queue to last 5 minutes. After these minutes, if no operator answers, a recorded voice should say that they will be called back by one of our operators as soon as possible (via an audio recording) and make a POST API request with the caller’s phone number.
This will integrate with our management system so that the number will be saved in the system and then called back later.
Thanks!!

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