Having issues with getting Time conditions to work right. Want office ring group to ring 8 - 5, and go to an answering service outside of that. Here is a quick Loom video going through my settings.
Am I missing something obvious?
First thing, confirm that the time is set correctly under Admin > System Admin > Time zone. If you need to change it, then restart the PBX afterwards.
If you still have an issue, please provide a call trace via pastebin. See institutions: https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs-PartII
Change it from UTC/UTC to the correct time zone and restart the PBX.