Time-based Call Routing Visual Guide

How a company chooses to implement time-based routing of incoming calls is going to be specific to their needs and can get quite complex in some cases. If you are an end-user going through a turn-up or implementation, or you are a provider looking for a potentially easier tool to ensure proper routing, this shared Google Sheet I created is PBX / soft-switch agnostic and it’s available for free to copy and use!

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